• Case Manager SNUG

    PathStone Corporation (Syracuse, NY)


    Case Manager SNUG

     

    Summary Purpose for the Position

     

    The case manager will be assisting the social worker in providing case management services to victims of crimes. Among other things, this will include assisting clients with navigating court and medical appointments, applying for compensation through OVS, and connecting individuals to educational/vocational services.

     

    Requirements (Education, Experience, Certification, Knowledge, Skill)

     

    Associates degree from an accredited university

     

    Experience working in the social services field

     

    2+ years of experience working in or near the SNUG target areas

    Position Responsibilities

    Work as an onsite case manager and member of the SNUG team in order to support victims of crime affected by community violence

     

    Manage the site’s referral resource database and create relationships with local agencies and service providers

     

    Assist victims of crime navigate systems including providing court advocacy and transportation to medical appointments

     

    Work with the SNUG staff and assist them in providing case management services to their high-risk program participants.

     

    Respond with SNUG team to violent incidents in the community, attend SNUG outreach events, and make home visits to victims and families when appropriate

     

    Develop relationships with hospitals and other crime victim service providers in order to ensure crime victims know about and utilize SNUG services

     

    Maintain a sufficient caseload of clients at any given time

     

    Adhere to all documentation and database requirements and accurately track work in accordance with VOCA reporting standards

     

    Willingness to travel to trainings and conferences including an initial week-long training that may require overnight travel within NYS, and a biannual two-day conference in Albany

     

    Be available to support SNUG team in emergency situations regarding incidents with staff or participants

     

    Ability to work flexible hours (evenings and weekends) when necessary

     

    Any other relevant duties as assigned

    Working Conditions/Environment:

    Requires frequent exposure to individuals displaying high-risk/violent behaviors.

     

    Requires frequent weekend and night hours.

     

    Requires frequent travel within the City of Syracuse to different sites as well as some travel for training purposes.

     

    Transportation Requirement

     

    Position requires an automobile, driver’s license, and insurance

     

    Last Updated: Created 9/20/2021

     

    Replaces: N/A