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Intake and Support Specialist

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Intake and Support Specialist

Salary

$49,000.00 - $53,000.00 Annually

Location

Pueblo, CO

Job Type

Full Time

Job Number

GGJ-9969-12/25

Department

Colorado State University Pueblo

Opening Date

12/11/2025

FLSA

Determined by Position

Primary Physical Work Address

2200 Bonforte Boulevard Pueblo, CO 81001

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

HR [email protected]

Type of Announcement

This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

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Department Information

The Office of Civil Rights Compliance and Title IX (CRC) are responsible for carrying out Colorado State University Pueblo’s commitment to prevent prohibited discrimination, protected class harassment, sexual misconduct, intimate partner violence, stalking, and retaliation towards faculty, staff, students, or campus visitors. CRC provides leadership in developing, implementing, and monitoring CSU Pueblo’s equal opportunity and affirmative action (EO/AA) compliance obligations. The office is responsible for the oversight and investigation of complaints of discrimination, protected class harassment, sexual misconduct, intimate partner violence, stalking, and retaliation prohibited under university policy.

Description of Job

The Intake and Support Specialist assists the Director of Civil Rights Compliance & Title IX Coordinator in providing intake and administrative support for equal opportunity/affirmative action needs, including, but not limited to, compliance with Title VI and VII of the Civil Rights Act, Title IX of the Education Amendments, the Americans with Disabilities Act, Section 503/504 of the Rehabilitation Act, the Age Discrimination Act, the Vietnam Era Veterans’ Readjustment Assistance Act, and Executive Order 11246, as amended. To that end, the Intake and Support Specialist serves as the primary intake recipient and case manager of student, faculty, and staff inquiries or complaints of harassing behavior, other discriminatory behavior, Title IX violations, sexual misconduct or issues related to EO/AA policies and procedures. Additionally, the Intake and Support Specialist will be responsible for coordinating campus prevention and outreach events throughout the academic year.

Primary Duties

Receive and process inquiries about harassing behavior, other discriminatory behavior, Title IX violations, sexual misconduct, or issues related to EO/AA policies and procedures. Create, organize, and maintain files and other compiled records using Maxient (case management database).

Assess and implement requests for supportive measures, including but not limited to accommodations for academics, housing, counseling, no contact orders, and other measures required to lessen the impact of bias, discrimination, relationship violence, stalking, sexual misconduct, or pregnancy and related conditions.

Collaborate with the Title IX Investigator to coordinate and conduct training and educational programs for the campus community related to rights and responsibilities under Title IX, as well as the services and grievance procedures available to them and coordinate training to all employees concerning EO/AA and Title IX.

Create and distribute educational materials including brochures, posters, web-based materials, etc. to inform campus members of rights, responsibilities, and resources both internal and external to campus. Collaborate with internal and external constituents to provide accurate information to the campus community. Coordinate and plan awareness month activities and tabling for the campus community. Provide administrative support to the office.

Ancillary Duties

Other duties as assigned.

Salary Range

$49,000 to $53,000

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

This position is not eligible for visa sponsorship

Minimum Qualifications

+ Bachelor’s degree from an accredited institution

+ Demonstrated judgment in a variety of sensitive and confidential matters

+ Strong interpersonal skills with the ability to remain neutral and objective

+ Excellent written and verbal communication skills.

+ Strong problem-solving, conflict resolution, and decision-making skills

+ Demonstrated ability to work collaboratively with campus and community members

+ Experience in a position exercising discretion, sound judgment, and ethical decision-making when handling confidential or complex situations

+ Experience in a position requiring conducting intakes, gathering information, and directing individuals to correct resources

+ Experience in a position documenting and maintaining accurate, detailed records of reports, investigations, or case management activities

+ Experience in a position ensuring compliance with federal, state, and institutional policies related to Title IX or other sexual misconduct reporting and investigations.

Preferred Qualifications

+ Completion of a comprehensive training program related to sexual misconduct

+ Understanding of best practices related to equal opportunity, affirmative action, and/or civil rights compliance (including compliance with Title IX and VAWA)

+ Demonstrated ability to accurately capture and summarize detailed information in real time during intakes and meetings

+ Professional work experience in developing and delivering presentations and educational programs to varying constituencies

Supplemental Information

All interested candidates must apply through the online application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position:

+ a letter of intent (cover letter) describing the means in which you meet the qualifications for this position

+ a current resume or CV

+ unofficial or official transcripts showing required degree conferred

+ three professional references, either within the application or as an attachment (please note: personal references do not count towards this requirement ).

Applications submitted without the required attachments/information above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Applications received by 8:00 AM (MST) on Thursday, December 18th, 2025, will receive full consideration. Screening of applications will begin only after this deadline is met, and will continue until the position is filled.

About Colorado State University Pueblo

Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.

CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.

Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report . CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.

At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

+ Medical and prescription insurance

+ Dental insurance

+ Vision insurance

+ Flexible benefit plan

+ Basic term life insurance

+ Voluntary term life and AD&D lnsurance

+ Long-term disability insurance

+ Employee assistance program

+ Travel accident insurance

+ Voluntary critical illness and accident insurance

+ Annual and sick leave

+ Retirement plans

+ Employee and dependent tuition discounts

+ State employee discounts via BenefitHub

Other incentives include various on-campus event, recreation, and meal discounts.

About Pueblo, Colorado

The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.

CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.

The University reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.

In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety.

Colorado State University Pueblo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.

It is the policy of Colorado State University Pueblo to provide reasonable accommodation for employees and applicants with disabilities. If you need accommodation, please contact the Office of Civil Rights Compliance & Title IX at [email protected].

All employees of Colorado State University Pueblo (CSU Pueblo) are required to complete training on policies and procedures administered by the Office of Civil Rights Compliance & Title IX (CRC), under the supervision of the Director of Civil Rights Compliance & Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the Discrimination, Protected Class Harassment, and Retaliation policy and the Title IX, Sexual Harassment, and Gender Discrimination policy. All employees are required to report conduct prohibited under this policy, and student disclosures of pregnancy or related conditions directly to the CRC and to provide the CRC’s contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Civil Rights Compliance & Title IX (Policies and Procedures (https://www.csupueblo.edu/civil-rights-compliance-and-title-ix/policies-and-procedures/index.html) ).

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Have you attached the required cover letter explaining the extent to which you meet the minimum requirements and the preferred and essential competencies for this position?

+ Yes

+ No

02

Have you uploaded the required resume/CV?

+ Yes

+ No

03

Have you uploaded unofficial transcripts as evidence you meet the minimum or preferred educational requirement?

+ Yes

+ No

04

Have you included the required three professional references with current contact information?

+ Yes

+ No

05

Do you acknowledge that failing to include the required attachments will result in your application not being considered?

+ Yes

+ No

06

Will you now or in the future require sponsorship for employment-based visa status (e.g., H-1B visa status)? If you will require the company to sponsor an immigration or work permit case in order to employ you, either now or at some point in the future, then you should select Yes.

+ Yes

+ No

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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