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If you're detail-oriented, tech-savvy, and love solving problems, this role is for you! As a Payment Optimization Support Specialist, you'll be the key player ensuring accurate, timely, and compliant handling of medical records and documentation that supports payment processes. Your work helps patients, providers, and partners by keeping everything running smoothly and efficiently.

What You'll Do

+ Retrieve and organize medical records from multiple systems with precision.

+ Perform quality checks to ensure accuracy before sending records.

+ Merge and prepare files for submission to HMS.

+ Release patient health information securely, following all state, federal, and company guidelines.

+ Jump in to help other teams during busy periods and work overtime when needed.

+ Protect confidentiality-because trust matters.

+ Collaborate and share ideas in team meetings to improve processes and client satisfaction.

+ Spot issues early and suggest solutions that make a difference.

+ Stay sharp by participating in training and keeping up with best practices.

Why You'll Love This Role

Your attention to detail and commitment to accuracy will directly impact payment optimization and client satisfaction. If you enjoy problem-solving, working with data, and being part of a supportive team, this is your chance to shine.

+ High school graduate or equivalent required.

+ Medical terminology and/or previous medical record experience required.

+ Competent in MS Office and strong PC skills.

+ Ability to demonstrate organizational, interpersonal, and communication skills.

+ Maintain designated production and quality standards required.

+ General knowledge HIPAA (Health Insurance Portability & Accountability Act). Licensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran