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  • Medical Education Program Dept Manager

    UPMC (Pittsburgh, PA)



    Apply Now

    UPMC St Margaret Hospital is seeking a highly organized and detail-oriented Medical Education Program Department Manager to oversee the administration and operations of our medical education programs, including Graduate Medical Education (GME) and non-accredited fellowship programs. This role ensures compliance with accreditation standards and supports the success of trainees and faculty in a dynamic academic environment.

     

    This position will work Monday through Friday from 8am-4:30pm with no nights, weekends, holidays, or on-call. As part of the duties, you will lead recruitment efforts by overseeing and managing our non-accredited fellowship programs (OB and Faculty Development). Provide strategic and operational leadership for the non-accredited programs. You will work closely with the GME team including program directors, faculty, and FHC staff to maintain excellence in education and training. Additionally, you will work with process improvements for Medical Student coordination, day to day operations within the department, including Medical Education activities.

     

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    Purpose

    The Medical Education Program Department Manager is responsible for a wide range of administrative activities that support the training program and its overall educational environment. This role ensures compliance with UPMC, UPMC Medical Education (ME), and accrediting body policies (ACGME, ASHP, CODA, CPME) while facilitating the achievement of program objectives.

     

    The position dedicates at least 50% of its time to supporting the training program and its trainees, with additional department-specific administrative duties as assigned.

    Key Responsibilities

    + Residency Management System (MedHub):

    + Enter rotation schedules, document PTO and LOAs, monitor work hour submissions, upload program documentation, and maintain credentialing records.

    + Accreditation & Compliance:

    + Prepare and maintain documentation for accreditation and specialty board requirements.

    + Monitor annual updates (e.g., Web ADS, ACGME milestones, surveys, AMA FREIDA).

    + Coordinate documentation for UPMC Medical Education Annual Program Oversight Review (APOR) and site visits.

    + Evaluation Management:

    + Ensure timely trainee evaluations at the end of each rotation (or every 90 days for longer rotations).

    + Manage faculty, rotation, and program evaluations.

    + Committee Coordination:

    + Schedule and organize Program Evaluation Committee (PEC) and Clinical Competency Committee (CCC) meetings, including agendas, materials, analytics, and minutes.

    + Recruitment & Marketing:

    + Develop and maintain recruitment resources (brochures, presentations, websites, social media).

    + Support virtual recruitment strategies and maintain competitive knowledge.

    + Communication & Liaison:

    + Act as a key contact between trainees, program directors, hospital administration, UPMC ME, and other internal/external stakeholders.

    + Attend UPMC ME meetings and implement process updates.

    + Event Planning:

    + Organize live/virtual meetings, conferences, lectures, orientations, and program celebrations.

    + Onboarding & Credentialing:

    + Provide UPMC ME with required documentation for new hires (licenses, visas, clearances).

    + Coordinate program-specific onboarding tasks (computer access, parking, office setup).

    + Termination & Completion:

    + Process trainee terminations and completions, including certificates and collection of UPMC property.

    + Financial Management:

    + Process expense submissions, track program funds, and submit documentation for supplemental pay (e.g., Clinical Skills Enhancement activities).

    + High School or equivalent

    + 2 years of administrative experience or

    + Bachelors degree.Licensure, Certifications, and Clearances:

    + Act 34

     

    UPMC is an Equal Opportunity Employer/Disability/Veteran

     


    Apply Now



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