• Business Intelligence Manager

    Sharing Hope SC (North Charleston, SC)


    Position Type Full Time

    Description

    Summary

    The Business Intelligence (BI) Manager, under the general direction of the CIO, and in accordance with good business practices and established procedures, will lead the development and implementation of business intelligence strategies and solutions to drive data-driven decision-making across the organization. Oversee the BI team, manage data analysis projects, and ensure actionable insights that support business goals. Analyze data to establish baseline performance metrics. Make recommendations for process improvement initiatives. Provide continuous monitoring of local donation activity data and provide regular reports to leadership.

     

    Essential Duties & Responsibilities

     

    + Manage and mentor a team of BI Analysts.

    + Conduct performance evaluations, provide feedback, and support professional development.

    + Foster a collaborative environment to encourage innovation and high performance.

    + Develop and implement BI strategies and roadmaps aligned with organizations objectives.

    + Oversee the design and deployment of BI tools, dashboards, and reports.

    + Ensure the integration of BI solutions with existing data sources and systems.

    + Lead the creation of analytical models, reports, and dashboards to provide actionable insights.

    + Analyze complex data sets to identify trends, patterns, and performance improvement opportunities.

    + Ensure the accuracy, consistency, and timeliness of data and reporting outputs.

    + Plan and manage BI projects, including defining project scope, timelines, and deliverables.

    + Coordinate with stakeholders to gather requirements and ensure alignment with business needs.

    + Establish and enforce data governance policies and procedures.

    + Ensure data quality and integrity through rigorous testing and validation processes.

    + Implement data security measures and compliance with relevant regulations.

    + Work closely with all departments to understand their needs and translate them into BI solutions.

    + Act a liaison between IT and all departments to ensure effective BI solution deployment.

    + Stay updated on industry trends, emerging technologies, and best practices in BI.

    + Identify opportunities for process improvements and innovations in BI practices.

    + Evaluate and recommend new BI tools and technologies.

    + Supports organizational survey processes with analysis, tracking and developing of survey data for both internal and external partners.

    + Other duties as assigned.

    Qualifications

    + Bachelor’s Degree required.

    + 5+ years of experience in business intelligence, data analysis, or a related field, with at least 2 years in a managerial role.

    + Excellent leadership and team management abilities.

    + Proven experience with BI tools such as Power BI, Tableau or QlikView.

    + Proficiency in SQL and a strong background in data modeling, data warehousing, and ETL processes.

    + Strong analytical and problem-solving skills with a focus on data-driven decision-making.

    + Effective communication skills, with the ability to present complex data in an understandable manner.

    + Experience with an organ and/or tissue procurement agency preferred.