• Account Management Processer

    Carrier (Plymouth Meeting, PA)


    About Carrier:

    Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

    About this role:

    This is a critical role responsible for ensuring the smooth and accurate financial operation of customer and vendor accounts, acting as the primary point of contact for accounts receivable (AR) and accounts payable (AP) setup and issue resolution. This position demands a high level of accuracy and timely execution to prevent financial disputes and disruptions.

    Responsibilities:

    + Setting up new customers accurately to avoid AR issues and disputes

    + Setting up new vendors accurately to avoid AP issues and disputes

    + Submit Tax Exemption updates

    + Realtime credit hold management and resolution

    + Accounts Receivable Subject Matter Expert and handle disputes with customers & credit holds

    + AAP processing

    + Submit credit and invoice cancellation requests

    + Leader with weekly finance review with RFM

    Required Qualifications:

    + High School Diploma/GED

    + 2+ years of experience in customer service or service operations.

    + 2+ years of S4 / SAP

    + 2+ years of Microsoft Office

     

    Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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