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RESPONSIBILITIES

I. POSITION DESCRIPTION/ACCOUNTABILITY:

A director functions at a high organizational level, providing leadership and direction in the development and implementation of strategic and innovative initiatives to further the mission of The Queen’s Health Systems (QHS) and its affiliates. Anticipates problems and other needs and seeks solutions to assure the on-going operations of QHS. Is highly skilled in facilitating interactions among organizational departments and functions. Promotes teamwork and collaboration; is results-oriented. A director reports to an executive; is accountable for functions and/or activities at the organization but may also have responsibilities, supporting operations at other Queen’s Health Systems (QHS) entities or other affiliated organizations. He/she is accountable for outcomes and results to achieve the annual goals and objectives approved by the Board of Trustees. Makes a significant contribution to patient care quality and service. Functions as an organizational leader and is accountable to the System Leadership Council. Recognizes and supports the unique heritage and mission established by the founders, Queen Emma and King Kamehameha IV.

Area(s) of assignment: : The Director of Primary Care and Clinical Services directs and oversees the management of the primary care, geriatrics, and pediatrics physicians’ offices and support departments, Urgent Care, Virtual Urgent Care, Employee Health, and Workers’ Compensation; oversees the logistical and analytical support for the practice management system for the enterprise; provides leadership and direction to each department to ensure objectives are met; provides leadership in streamlining and standardizing operations, budgeting, corporate strategic planning, growth and development efforts. The Director of Primary Care and Clinical Services is responsible for developing the strategic plan and execution of such plans for assigned areas. He or she must interact with all levels within the organization from executive leadership, providers, directors, managers and staff to assure all key stakeholders are engaged in developing the strategy for the assigned areas.

II. TYPICAL PHYSICAL DEMANDS:

• Finger dexterity, seeing, hearing, speaking.

• Constant: sitting, static gripping of an object for prolonged periods.

• Frequent: standing.

• Occasional: walking, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of one pound up to ten pounds, reaching above, at and below shoulder level, frequent gripping of an object.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• Bachelor’s degree in Health Care, Nursing, Business Administration or related field.

• Master’s degree in Health Care, Business Administration or related field.

B. EXPERIENCE:

• Minimum five (5) years of progressively responsible management experience in the health care setting required; at least two (2) years of which should be in a physician practice, clinic and/or outpatient ambulatory setting.

• Solid understanding of business principles, i.e., strategic and financial planning, budgeting, business planning, organization theory.

• Proven leadership skills, i.e., planning, communications, motivation, mentoring, interpersonal skills.

• Track record of managing multiple departments/functions, preferably in a comparable health care setting.

Equal Opportunity Employer/Disability/Vet