• Command Center Attendant

    ABM Industries (Charleston, SC)


    Overview

    Job Summary Details:

    The Command Center Attendant maintains the efficient flow of traffic within the parking garage using a computer-operated control panel to open and close entrance and exit lanes as assigned by the manager.

    Benefit Information:

    ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)

    Basic Qualifications:

    • Must be 18 years of age or older

    • No high school diploma, GED or college degree required.

    • No experience required and on the job training provided.

    Preferred Qualifications:

    • One (1) year of prior multi-line reception experience or dispatching experience preferred

    Responsibilities:

    The employee will;

    + answer customer calls, which are initiated by the "help" button on pay machines and will assist customers or attendants with needs related to entrance and exit protocol.

    + The command center attendant will provide daily activity reports to the manager and will perform other tasks as assigned by the manager.

    + Answering customer and client inquiries via phone, entrance or exit lanes

    + Providing excellent customer service to attendants and parking customers

    + Resolving customer complaints

    + Operating parking control panel as appropriate times

    + Maintaining consistent communication with parking management and coworkers

    + General computer use

    REQNUMBER: 138451

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.