• Guest Services Assistant (Part-Time)

    ChildServe (Johnston, IA)


    Guest Services Assistant (Part-Time)

     

    Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa

     

    Apply

    Description

    As a Guest Services Assistant , you will provide administrative support services to the Welcome Center and Child Serve operations to ensure that families, staff, and visitors have a positive experience. This includes welcoming visitors, answering a multi-line phone, navigating electronic faxes, and completing clerical work/projects as needed.

     

    Schedule

     

    Monday and Wednesday: 12:00pm - 5:30pm

     

    How You’ll Make an Impact

     

    + Answer multi-line telephone, routing the call as appropriate. Assist with mail as needed. Receive and process organizational faxes coming into the fax machine in a timely, confidential and accurate manner.

    + Coordinate petty cash and payment functions, and monitor assigned cash boxes.

    + Greet and identify the needs of visitors to Child S erve . Provide a positive customer service experience when interacting with families, visitors, and staff. Identify and communicate to providers when clients have arrived for appointments.

    + Monitor the security system on assigned doors and contact facility support if issues arise. Assist leadership with emergency response needs.

    + Direct visitors and clients to appropriate destinations. Monitor the weather radio and make necessary alert calls as needed.

    + Provide clerical support to program and partner programs, as requested by leaders. May assist with updating data, providing project support, data collection, and similar tasks. Complete other duties as assigned.

     

    What You'll Need

     

    + High School Diploma or GED required.

    + One year of clerical/administrative or customer service experience.

    + Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language.

     

    Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing [email protected] .

    Benefits

    + Employee Assistance Program (EAP)

    + Wellness Program

    + 403(b) retirement plan with company match

    + Paid Time Off (PTO)

    Make a Difference Every Day at Child Serve

    + Child Serve partners with families to help children with special healthcare needs live a great life.

    + Child Serve is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.

    + Child Serve ’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.

    + Established in 1928, Child Serve proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

     

    Child Serve is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected] . Child Serve is an Equal Opportunity Employer.