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Job Description: The position requires proficiency and fluency in the following:

+ A strong understanding of the GitHub and its suite of products a multi-instance, multi-product environment

+ Lead efforts regarding integrations/product implementations/redesign that have global impact and function as a subject matter expert for those efforts

+ Administer different GitHub platforms and associated products including CoPilot, Actions etc.

+ Maintain complex applications in Linux environment (VMs or containers/Kubernetes)

+ Assist in migrating data from GitHub on-prem to GitHub Enterprise manage User (EMU)

+ Support basic access needs to complex integrations or large-scale product change initiatives

+ Identify and spearhead improvements that address gaps in product/system/process

+ Troubleshoot and resolve technical issues related to GitHub cloud products and their integrations

+ Document and provide training and support to other site administrators, the overall team and end users

+ Working experience with databases such as PostgreSQL, Spanner etc.

+ Understanding and working experience in Azure Active Directory API

+ Clear concepts in OAuth2 and OpenID authentication protocols

+ Experience with GCP, OpenShift or similar cloud platform

+ Knowledge of other CI/CD tools (i.e. Jenkins, Github Actions, Tekton, FOSSA etc.)

+ Knowledge of REST API including GitHub APIs

Skills Required:

+ GitHub, Continuous Improvement Process, API, Jenkins, Java, Python

Skills Preferred:

+ Google Cloud Platform, GCP, Kubernetes, Docker

Experience Required:

+ Must have 5+ years’ experience with Github platform

+ Must have scripting knowledge in JavaScript, Java/SpringBoot or Python to automate process

+ Must have good understanding of CI / CD pipeline including Jenkins, GitHub Actions

Experience Preferred:

+ Nice to have: AI / ML bot and security, MCP server

+ Proactively monitor support tickets and collaborate with customers to resolve GitHub platform and integration-related issues efficiently

+ Demonstrate flexibility by collaborating with global teams outside of standard business hours as needed

+ Able to come to office at least 4 days a week

+ Write scripts to automate common tasks

+ Simplifies complex ideas and conveys them clearly in both oral and written communication

+ Gather needs of customers at and design and develop tools to meet them

+ Able to multitask and work on multiple systems to meet tight deadlines

+ Analyze and identify areas of concern/opportunity and recommend solutions to improve

+ Collaborate with Development Teams to troubleshoot and recommend tuning of CI/CD pipelines

+ Agile personality and system admin and automation mindset for contributing and leading the agile team for quality deliverables

+ Actively participate in all team agile ceremonies: o Backlog Refinement/Planning o Stand-ups o Retrospectives

Education Required:

+ Bachelor's Degree

Education Preferred:

+ Certification Program

#LI-GL1 #LI-Hybrid

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.