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SENIOR TRAFFIC INVESTIGATOR

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SENIOR TRAFFIC INVESTIGATOR

Salary

$1,829.81 - $1,886.40 Biweekly

Location

Houston, Texas

Job Type

Full Time

Job Number

37772

Department

Houston Public Works

Opening Date

12/12/2025

Closing Date

12/25/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications Accepted from: All Persons Interested

Service Line/Section: Transportation & Drainage Operations/311 Investigation Team

Workdays & Hours: 7:00am - 4:00pm*

Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Investigates all service requests for traffic related assets and creates work orders as needed within established deadlines. Engages with customers to ensure their reported concerns are clearly understood and serviced appropriately. Utilizes new computer technology, i.e. iPads, tablets, and mobile applications when performing field investigations. Submits work order designs for the placement/removal of traffic assets in accordance with the Texas Manual On Uniform Traffic Control Devices and SOPs. Supports special projects as needed

WORKING CONDITIONS

The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required.

This is a Department of Houston Public Works Emergency Management position at the Tier II Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED.

EXPERIENCE REQUIREMENTS

Two years of experience in traffic and street utilization investigations are required.

An Associate’s degree in Drafting, Construction Management or a field related to the work being performed may substitute for two year of the education requirement. A Bachelor’s degree in a field related to the work being performed may substitute for the education and experience requirements

LICENSE REQUIREMENTS

Requires a valid Texas Driver's License and compliance with the City of Houston policy on driving (AP 2-2).

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None

However, the department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 15

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or please call 832.393.6120.

"If you need special services or accommodations, call 832-393-6120. (TTY 7-1-1)

"If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, with specific instructions, should you be selected to advance in our recruitment process.

EOE Equal Opportunity Employment

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Please select the best scenario below that describes your level of education:

+ I do not have a High School Diploma/GED.

+ High School Diploma/GED

+ Associate's degree

+ Bachelor's degree or higher

02

Do you have a valid/current driver's license?

+ Yes

+ No

03

How many years of verifiable experience do you have in traffic and street utilization investigations?

+ I do not have experience

+ I have less than 2 years of verifiable experience

+ I have 2 to 3 years of verifiable experience

+ I have over 3 years of verifiable experience

04

How many years of experience do you have with Work Order Systems?

+ Less than 6 months

+ At least 6 months, but less than 1 year

+ At least 1 year, but less than 2 years

+ At least 2 years, but less than 3 years

+ At least 3 years or more

05

Do you have more than five years of experience in performing the following tasks?

+ Supervising a team of Traffic Investigators performing field investigations.

+ Performing field investigations and meeting/speaking with customer regarding their concerns relating to traffic assets.

+ Assigning Service Requests/Work Orders to investigators and updating/closing them accordingly.

+ None of the above

06

Do you have more than five years of experience in performing field investigations and meeting/speaking with customer regarding their concerns relatinq to traffic assets?

+ Yes

+ No

07

Please select the following applications you are proficient in using. (Check all that apply).

+ Word

+ Excel

+ PowerPoint

+ Outlook

+ Lagan/CRIS

+ Cityworks/Work Order Systems

08

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question