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Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

ASPIRUS ST. LUKE'S CLINIC - DULUTH - 1001 E SUPERIOR ST in Duluth, MN is seeking a PATIENT INTAKE ASSISTANT to join our ST. LUKE'S INTERNAL MEDICINE team!

Salary Range: $19.71 - $28.57 Hourly

Schedule/Hours: Weekdays, DAY ONLY, 8 hours

Weekend Requirement: Generally No Weekends

FTE: OCCASIONAL, 0.001 FTE

JOB SUMMARY

The Patient Intake Assistant, under the medical direction of the Clinic Physicians and the general administrative direction of the Clinic Manager, is responsible for providing assistance to the Physicians and Advance Practice Clinician through coordination of the patient's visit and performing assigned tasks related to patient care. The Patient Intake Assistant also participates in quality and safety control and provides support services within the Clinic.

MINIMUM QUALIFICATIONS

+ Education: High School graduate

+ Experience: N/A

+ Licensure/Certification/Registration: BLS Certification with a designation of either BLS Provider or Healthcare Provider from either the American Heart Association or American Red Cross or Military Training Network within ninety (90) days of hire into position.

PREFERRED QUALIFICATIONS

+ Education: N/A

+ Experience: Has worked in a medical office.

+ Licensure/Certification/Registration: N/A

KNOWLEDGE, SKILLS AND ABILITIES

Excellent customer service skills. Knowledge of computer keyboarding. Ability to perform tasks within scope of education and experience. Ability to maintain confidentiality. Ability to work collaboratively with the patient care providers and support staff to meet the health care needs of the patient. Ability to exercise good judgment and accept personal responsibility. Ability to effectively communicate, both orally and in writing, with all persons involved in the delivery of health care services. Ability to maintain composure under stressful conditions. Ability to demonstrate positive customer relations behaviors in person and on the telephone and to present a professional image. Ability to use the telephone and to perform routine computer data entry functions. Ability to write legibly, see, hear speak English and read. Ability to travel to and from other clinics and/or departments in a safe and timely manner as assigned.

+ READING - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos.

+ WRITING - Basic: Ability to write simple correspondence.

+ SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.

+ MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

+ REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

+ AGE SPECIFIC COMPETENCIES - Skilled at assessment and knowledgeable of growth and development. Provides appropriate care respective to the ages of the patients served per clinical environment.

PHYSICAL DEMANDS AND ENVIRONMENT

PHYSICAL DEMANDS

Prolonged, extensive or considerable standing/walking; assists with lifting and moving patients, supplies and equipment; considerable reaching, stooping, bending, kneeling and crouching; work more than eight (8) hours but less than twelve (12) hour shifts

+ Stand - Continuously Over 2/3 (5.5 – 8 hours)

+ Walk - Continuously Over 2/3 (5.5 – 8 hours)

+ Sit - Frequently 1/3 to 2/3 (2.5 – 5.5 hours)

+ Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 – 8 hours)

+ Reach with hands and arms - Frequently 1/3 to 2/3 (2.5 – 5.5 hours)

+ Stoop, squat, kneel, or crouch - Occasionally Under 1/3 (1-2.5 hours)

+ Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)

+ Talk or hear - Continuously Over 2/3 (5.5 – 8 hours)

LIFTING REQUIREMENTS

+ Up to 10 pounds - Continuously Over 2/3 (5.5 – 8 hours)

+ Up to 25 pounds - Frequently 1/3 to 2/3 (2.5 – 5.5 hours)

+ Up to 35 pounds - Occasionally Under 1/3 (1-2.5 hours)

WORK ENVIRONMENT

Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)

WORKING CONDITIONS

Regularly exposed to risk of blood borne diseases. Exposed to reagents used in laboratory testing; may be exposed to/occasionally exposed to unpleasant patient elements. Exposed to hazards from electrical and mechanical equipment.

Employee Benefits

+ Full benefits packages available for part- and full-time status.

+ PTO accrual from day one!

+ Generous retirement plan with match available.

+ Wellness program for employees and their families.

Aspirus St. Luke’s in Duluth is a cornerstone of health care in northeastern Minnesota, offering a wide range of medical specialties and advanced care services. With a history dating back to 1881, this downtown Duluth hospital has grown into a comprehensive medical center with a strong commitment to patient-centered care. The facility features a 267-bed hospital, state-of-the-art surgical and imaging technology, and a nationally recognized heart and vascular center. As part of the broader Aspirus system, St. Luke’s is also known for its excellence in orthopedics, cancer care, and women’s and children’s health. In addition to the main hospital campus, the Duluth area includes multiple primary and specialty care clinics that serve the Twin Ports and surrounding communities. Duluth, MN (https://visitduluth.com/)

Our Mission : We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here (https://www.aspirus.org/about) to learn more.

Position PATIENT INTAKE ASSISTANT-CLINICS - ST. LUKE'S INTERNAL MEDICINE

Location

Req ID 96174