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Community Improvement Program Coordinator

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Community Improvement Program Coordinator

Salary

$64,958.00 - $86,725.00 Annually

Location

Boca Raton, FL

Job Type

Full-Time

Job Number

04522

Department

Development Services

Division

CDBG/Administration 15/06301

Opening Date

12/11/2025

Closing Date

1/11/2026 11:59 PM Eastern

FLSA

Exempt

Bargaining Unit

+ Description

+ Benefits

+ Questions

General Statement of Job

The Community Improvement Program Coordinator performs complex professional, technical, and administrative work coordinating implementation of SHIP and CDBG grant programs and activities for the Community Improvement Division in the Development Services Department. This position assists with grant plans, reports, and program compliance, as well as works directly with residents on a variety of grant and loan applications. Work is performed under the general supervision of the Community Improvement Administrator.

Essential Functions

+ Answers program inquiries and provide information to the general public, realtors, and lenders regarding housing programs.

+ Coordinates marketing and outreach for housing assistance programs to potential applicants, lenders, and realtors.

+ Assists clients with SHIP and CDBG applications and coordinate income eligibility determinations.

+ Obtains and reviews confidential information, including third-party verifications for income, assets, etc., to confirm compliance with federal and state regulations as well as private mortgage guidelines; determine program eligibility.

+ Coordinates loan processing and preliminary underwriting activities and mentor applicants through the process.

+ Review and interpret private loan documents, sale and purchase contracts, appraisals, hazard and title insurance documents, property inspections, and HUD-1 settlement statements; determine subsidy assistance required.

+ Coordinates with private lenders, realtors, title companies, and other professionals involved in real estate closings.

+ Prepares mortgage and promissory loan documents, coordinates and conducts closings, and records appropriate documents.

+ Maintains, updates, and monitors Community Improvements data utilizing software, tracking systems, spreadsheets, files, and logs, and creates new tracking systems as needed.

+ Annually verifies occupancy for all City mortgages, and prepares and coordinates loan payoff requests, mortgage modifications, subordinations, and satisfactions.

+ Reviews grant subrecipient invoices for completeness, accuracy, and eligibility; coordinate with subrecipients as needed.

+ Assists with annual subrecipient monitoring visits.

+ Performs environmental reviews for CDBG program activities and prepare compliance documents.

+ Tracks and reviews contractor payrolls for Section 3 and Davis-Bacon federal compliance.

+ Assist sin developing housing programs and preparing policies and procedures.

+ Performs research and assist in preparing federal and state grant plans and reports.

+ Performs data entry for CDBG IDIS, eCon Planning Suite, and SHIP Trakship systems for grant and performance reporting.

+ Communicates with residents about available local, state and federal programs, and with project applicants throughout the SHIP and CDBG application process.

+ Assists residents with FEMA applications after an emergency to facilitate disaster recovery, which may include working off-site in a non-traditional work environment.

RELATED TASKS:

+ Makes process modification recommendations to the supervisor to improve workflow and outcomes.

+ Performs administrative duties such as processing purchase orders, maintaining records, and drafting documents.

+ Composes correspondence, screen calls, and schedule appointments, meetings, and travel for the Community Improvement Administrator.

+ Tracks expenditures for housing programs for annual grant reporting and budget preparation.

+ Verifies contractor and subrecipient registry in the federal SAM system.

+ Prepares annual grant applications; create or modify forms for housing programs.

+ Collects and reports accurate beneficiary income and demographic data.

+ Researches and analyzes census data and real estate market trends.

+ Coordinates with Development Services, Financial Services, and City Attorney staff.

+ Maintains and updates website information.

Knowledge, Skills and Abilities

Knowledge of:

+ Federal, state, and local SHIP and CDBG grant rules and regulations.

+ F.S. 119 (public records laws).

+ Housing programs, real estate operations, mortgage financing, and market conditions.

Skilled in:

+ Identifying and analyzing complex mortgage and real estate issues.

+ Communicating program information in oral, written and graphic form, including staff reports and meetings with external stakeholders.

+ Use of computers and software applications to a high degree of proficiency

+ Microsoft Office 365 (Outlook, Word, Excel) to a high degree of proficiency

+ General research methods including ability to perform data research, investigation, and verification

+ Use of Department of Housing and Urban Development (HUD) IDIS and eConn Planning Suite and Florida Housing Finance Corporation (FHFC) software systems for data entry and reporting (Housing & Community Improvement only)

Ability to:

+ Identify and analyze complex mortgage and real estate issues.

+ Establish and maintain effective and positive working relationships with co-workers, city officials, consultants, civic and business leaders, and the general public.

+ Serve the public and interact with fellow employees with honesty, integrity, and respect in line with the City’s values.

+ Work a flexible work schedule that includes weekdays, weekends, and evenings, as needed.

+ Manage multiple projects, deadlines, and responsibilities.

+ Multitask and adapt as needed to shifting priorities while maintaining a high degree of attention to detail.

+ Organize and analyze information accurately.

+ Effectively research, organize and analyze numeric, text and graphic data and information on a variety of community improvement related topics, then clearly communicate the results of that research and analysis in oral, written, and graphic form.

Minimum and Preferred Qualifications

+ Bachelor’s degree from an accredited college with major coursework in social science, public administration, business, or a related field is required. In lieu of a bachelor’s degree, four (4) years of experience in lending or federal or state grant compliance and monitoring, or a combination of an associate’s degree with two (2) years of experience in lending or federal or state grant compliance and monitoring may be accepted.

+ Two (2) years of experience in the lending industry or in housing and community development programs.

PREFERRED QUALIFICATIONS:

+ One (1) year of experience or more drafting grant applications/plans, reports, and compliance with monitoring requirements by grantor agencies such as Florida Housing Financing Corporation (SHIP) or Federal Housing & Urban Development (HUD).

+ Master’s degree in social science, public administration, business, or a related field

+ For the Housing & Community Improvement, one full grant cycle is preferred.

Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis: additional four (4) years in lieu of the bachelor’s degree, and additional two (2) years in lieu of an associate degree.

SPECIAL REQUIREMENTS:

+ Possession of a valid State of Florida Class “E” driver’s license.

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

+ Criminal Background Check

+ Employment Verification

+ Motor Vehicle Report (MVR) Check

+ Drug & Alcohol Screening

The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

BENEFITS SUMMARY

Full-Time Non-Bargaining Employees

ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours.

Year of ServiceAccrual

0 to 5 full years8 hours per month

5 to 10 full years10 hours per month

10 to 15 full years12 hours per month

15 full years and over14 hours per month

CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year.

SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows:

Years of servicePercentage

Less than 2 full years0%

2 to 5 full years10%

5 to 10 full years20%

10 full years or more30%

Retirement (normal, early or disability)50%

HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan.

CONTINUOUS SERVICE BENEFIT: As of December 1 each year - Paid during the month of December.

Year of ServiceBenefit

5 to 10 full years$600 annually

10 to 15 full years$800 annually

15 full years and over$1,100 annually

RETIREMENT PLANS: The two pension/retirement options are listed below:

+ An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.

+ An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.

+ The two (2) options will be fully explained prior to an irrevocable selection.

Optional: 457 Deferred Compensation Savings Plan is available.

HOLIDAYS: 15 per year: 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays.

FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State

TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City’s Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds.

MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year.

EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.