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Fleet Quality Assurance Assistant

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Fleet Quality Assurance Assistant

Salary

$25.52 - $30.00 Hourly

Location

Boca Raton, FL

Job Type

Full-Time

Job Number

04518

Department

Fire Rescue Services

Division

Logistics and Support 25/08201

Opening Date

12/11/2025

Closing Date

12/25/2025 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

+ Description

+ Benefits

+ Questions

General Statement of Job

The position includes direct communication with customers, preparing work orders with accurate information, contact with outside vendors, and scheduling the work of technicians by planning, scheduling, directing, and managing technicians' daily activities. Exercises considerable initiative and independent judgment in completing assigned duties to ensure the safety and operability of City-owned equipment. Duties are performed under the supervision of the Fire Rescue Fleet Manager. Ability to perform maintenance and mechanical repair work as required on diversified gasoline and diesel vehicles including fire rescue apparatus and heavy equipment.

Essential Functions

+ Reviewing and assuring correct use of purchase orders for all vendor purchases.

+ Communicate with City vendors regarding the repairs and maintenance of equipment.

+ Maintains correct and accurate data collection for maintenance operational records.

+ Checks newly purchased equipment to ensure conformance with specifications.

+ Prepare reports and maintain records.

+ Provides direct assistance to the Fire Rescue Fleet Manager with all Fire Rescue fleet projects and procedures.

+ Drafts work orders for service and reviews completed work orders for accuracy.

+ Ensures adherence to established maintenance schedules for Fire Rescue equipment.

+ Quality control checks repairs selected on a random basis.

+ Performs all duties of a Vehicle Technician, as required.

+ Participates in and assists in the maintenance repair, and modification of Fire Rescue vehicles and equipment.

+ Provides technical assistance and direction to technicians on difficult or unusual problems involving repairs.

+ Provides input to the Fire Rescue Fleet Manager on technician work performance.

+ Performs advisory and technical work in the operation of the Fire Rescue vehicles and equipment maintenance program.

+ Maintains shop compliance with all risk management programs, ensuring compliance with all applicable rules and regulations.

+ Participates in technical training and safety meetings.

+ Attends training programs to maintain knowledge of troubleshooting and repair of gasoline and diesel vehicles, fire rescue apparatus, and heavy equipment.

+ Operates equipment safely and notifies supervisor of any unsafe work condition or practice.

Knowledge, Skills and Abilities

Knowledge of:

+ service procedures pertaining to air, hydraulic, vacuum, and electric braking systems

+ operational and safety procedures in operating heavy and light-duty towing vehicles

+ hydraulic system repairs to include hose fabrication, pump overhaul, control valve service, and circuitry.

Skill in:

+ repair and maintenance of gasoline and diesel engines.

+ removal and installation of major unit components (engines, transmissions, axles, etc.) and ability to repair as required.

Ability to:

+ provide guidance and direction to other employees.

+ understand and carry out detailed oral and written instructions.

+ use and safely operate a wide variety of hand and power tools associated with the automobile/heavy equipment trade.

+ plan and conduct job-related training for others.

+ perform computer data entry to account for repair time spent and flat rates charged.

+ operate a personal computer using program applications appropriate to Fleet management.

+ communicate effectively both orally and in writing.

+ perform work safely in accordance with departmental safety procedures and the City's Safety Program.

+ formulate, fabricate, and maintain special vehicles and equipment to fill the needs of Fire Rescue Services.

+ establish and maintain effective working relationships with customers, co-workers, subordinates, and the general public.

Minimum and Preferred Qualifications

+ High School Diploma or GED equivalency or any combination of education and experience equivalent to graduation from high school

+ One (1) year of work experience in the repair and maintenance of automotive and/or medium/heavy trucks.

+ Must possess a valid State of Florida class 'E' driver's license.

PREFERRED QUALIFICATIONS:

+ Previous mechanical repair and maintenance experience with Fire Apparatus (i.e. fire engines, aerial apparatus, diesel powered ambulances, etc.)

+ ASE Medium/Heavy Truck Certifications

+ Emergency Vehicle Technician Certifications

+ Possession of valid State of Florida Class "B" CDL driver's license with no more than six (6) points in the last three (3) years.

+ Possession of at least three (3) current Automotive Service Excellence (ASE) certifications

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

+ Criminal Background Check

+ Employment Verification

+ Motor Vehicles Report (MVR) Check

+ Drug and Alcohol Screen

+ Physical

SPECIAL REQUIREMENTS:

This position is called on to move/transfer heavy vehicles and a CDL licensure is required by the essential functions of the position. Although unlicensed candidates will be considered for employment, new hires must utilize employer provided resources to obtain CDL licensure prior to the end of the probationary period.

The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

BENEFITS SUMMARY

Full-Time Non-Bargaining Employees

ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours.

Year of ServiceAccrual

0 to 5 full years8 hours per month

5 to 10 full years10 hours per month

10 to 15 full years12 hours per month

15 full years and over14 hours per month

CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year.

SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows:

Years of servicePercentage

Less than 2 full years0%

2 to 5 full years10%

5 to 10 full years20%

10 full years or more30%

Retirement (normal, early or disability)50%

HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan.

CONTINUOUS SERVICE BENEFIT: As of December 1 each year - Paid during the month of December.

Year of ServiceBenefit

5 to 10 full years$600 annually

10 to 15 full years$800 annually

15 full years and over$1,100 annually

RETIREMENT PLANS: The two pension/retirement options are listed below:

+ An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.

+ An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.

+ The two (2) options will be fully explained prior to an irrevocable selection.

Optional: 457 Deferred Compensation Savings Plan is available.

HOLIDAYS: 15 per year: 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays.

FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State

TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City’s Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds.

MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year.

EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.