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Business Analyst, PHIEA
- Commonwealth of Pennsylvania (PA)
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Business Analyst, PHIEA
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Business Analyst, PHIEA
Salary
$70,005.00 - $100,186.00 Annually
Location
Dauphin County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2025-37730
Department
Insurance Department
Division
IN PHIEA
Opening Date
12/08/2025
Closing Date
12/17/2025 11:59 PM Eastern
Job Code
U3413
Position Number
50594832
Union
Non-Union
Bargaining Unit
A3
Pay Group
XH44
Bureau / Division Code
00091010
Bureau / Division
PA Health Insurance Exchange Authority (PHIEA)
Worksite Address
Bowman Tower, 3rd Floor
Worksite Address
312-318 Market Street
City
Harrisburg, Pennsylvania
Zip Code
17101
Contact Name
Pennie HR Office
Contact Email
+ Description
+ Benefits
+ Questions
THE POSITION
Do you thrive on ensuring technology solutions meet the highest standards of quality and reliability? Are you skilled at bridging the gap between business needs and technical requirements? If so, Pennie wants to hear from you!
This role with Pennie, Pennsylvania’s Official Health Insurance Marketplace, provides critical Quality Assurance (QA) and User Acceptance Testing (UAT) support to ensure that our systems function seamlessly for staff, partners, and consumers. As a key liaison between business units, IT, and vendor partners, you will help deliver secure, high-quality technology solutions that advance Pennie’s mission of connecting Pennsylvanians to affordable health coverage.
DESCRIPTION OF WORK
In this Business Analyst position, you will support Pennie by ensuring system changes and releases meet business and technical requirements before deployment. This role leads quality assurance and user acceptance testing, investigates reported issues, and collaborates with IT staff, vendors, and business users to resolve problems and implement enhancements. By analyzing requirements, validating functionality, and providing post-deployment support, you will help Pennie deliver reliable technology solutions that strengthen operations and improve the customer experience. Apply now and Collaborate with a talented and diverse team!
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50594832) .
Work Schedule and Additional Information:
+ Full-time employment
+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
+ Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
+ Salary: In most cases, the salary for Pennie positions will start at the beginning of the posted salary range and may be non-negotiable.
+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
+ Two years of professional experience in business analysis, quality assurance, or system testingand
+ A bachelor’s degree in business administration, computer science, information technology, or a related field (or equivalent education and experience).
Additional Requirements:
+ You must currently reside in or be willing to relocate to Pennsylvania for the duration of your employment.
+ You must be able to perform essential job functions.
Preferred Qualifications (not required):
+ Experience with Affordable Care Act (ACA)
+ Experience with federal- and state-based exchanges
+ Experience with Medicaid programs
+ Experience with automated testing tools
+ Experience with JIRA
+ Strong communication skills with the ability to explain technical issues to diverse audiences
How to Apply:
+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
+ Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
+ 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Do you possess two or more years of full-time professional experience in business analysis, quality assurance, or system testing?
+ Yes
+ No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much college coursework have you completed in Business Administration, Computer Science, Information Technology, or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
+ A Conferred Bachelor's degree or higher
+ 120 credits or more
+ 90 but less than 120 credits
+ 60 but less than 90 credits
+ 30 but less than 60 credits
+ Less than 30 credits
+ None
04
How much full-time experience do you possess in Business Administration, Computer Science, Information Technology, or a related field?
+ 4 years or more
+ 3 but less than 4 years
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
05
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
06
Additional Requirement:Do you currently reside in or be willing to relocate to Pennsylvania for the duration of your employment?
+ Yes
+ No
07
Preferred Qualification:Do you have experience with the Affordable Care Act (ACA)?
+ Yes
+ No
08
Preferred Qualification:Do you have experience with federal- and state-based exchanges?
+ Yes
+ No
09
Preferred Qualification:Do you have experience with Medicaid programs?
+ Yes
+ No
10
Preferred Qualification:Do you have experience with automated testing tools?
+ Yes
+ No
11
Preferred Qualification:Do you have experience with JIRA?
+ Yes
+ No
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
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