• Office Support Representative Senior (STD/HIV…

    Metro Nashville Government (Nashville, TN)


    Office Support Representative Senior (STD/HIV Prevention)

     

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    Office Support Representative Senior (STD/HIV Prevention)

     

    Salary

     

    $46,025.00 Annually

     

    Location

     

    Nashville, TN

     

    Job Type

     

    Full Time Health Civil Service

     

    Job Number

    HEA08097

    Department

     

    Health

     

    Opening Date

     

    12/09/2025

     

    Closing Date

     

    12/25/2025 7:59 AM Central

     

    + Description

    + Benefits

    + Questions

    Position Description

    Are you an energetic self-starter with a caring personality? Do you want an opportunity to make a difference in the lives of people who truly need your help? If you fit this description, and you believe you can make a great first impression on behalf of our STD/HIV Prevention team, you should apply for our Office Support Representative 3 position today! Typical work involves greeting clients and performing a variety of administrative and clerical duties involving all functions of a Customer Service Center supporting the Sexual Health Clinic.

     

    If you have any questions about this position please contact MPHD HR at (615)-340-5640.

    Typical Duties

    + Serves as first responder to incoming phone lines, directing calls as needed.

    + Greets and actively assists patients from culturally diverse backgrounds.

    + Processes patients in and out of the clinic by registering them into our system and later, checking them out.

    + Provides appropriate information and a positive environment for all patients.

    + Performs all clerical duties needed to maintain efficiency of daily operations of the STD/HIV Prevention and Intervention clinic at Lentz.

    + Enters laboratory reports into electronic database management system.

    + Maintains patient charts in a timely manner to ensure accuracy and consistency

    + Collects, processes, and records financial information and transactions for fees collected.

    + Codes data according to prescribed accounting procedures.

    + Orders, tracks, and distributes supplies as directed.

    + Takes minutes at meetings as needed.

    + Composes letters, memorandums, notices, and related documents.

    Minimum Qualifications

    High School Diploma and three (3) years of clerical/administrative experience.

     

    MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

     

    Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government's employment-based immigration programs.

     

    Preferred Experience, Knowledge, Skills, and Abilities

     

    + Knowledge of environmental change strategies that address chronic disease prevention.

    + Knowledge of Microsoft office.

    + Knowledge of community assessment processes.

    + Experience in program development, implementation and management.

    + Demonstrated ability to engage diverse community stakeholders.

    Full-time, Civil Service positions -

    10 Vacation Days per year (increasing after 5 years of service)

    1 Sick Day per month

    12 Paid Holidays per year

    Public Safety - Sworn and Civilian positions -

    20 vacation days per year

    3 Personal days per year

    1 Sick Day per month

    12 paid holidays per year

     

    Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

     

    Full-time, Non Civil Service positions - contact hiring department for benefits information

     

    Seasonal/Temporary positions - no benefits offered.

     

    01

     

    What is your highest level of education?

     

    + Less than High School or GED

    + High School or GED

    + Nursing Diploma

    + Associates Degree

    + Bachelors Degree

    + Advanced Degree

     

    02

     

    How many years of clerical/administrative experience do you have ?

     

    + Less than 3 years

    + More than 3 years

     

    03

     

    I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

    + Yes

    Required Question

    Employer

     

    Metropolitan Government of Nashville & Davidson County

     

    Address

     

    Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

     

    Phone

     

    (615) 862-6640

     

    Website

     

    https://www.nashville.gov/departments/human-resources/employment-opportunities

     

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