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Lab Network Engineer

Req ID: 80684

Location:

Sunnyvale, California, United States, 94089

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

RUCKUS delivers purpose-driven networks powered by Artificial Intelligence (AI) and Machine Learning (ML) that have been independently validated to outperform competitors.

How You’ll Help Us Connect the World:

RUCKUS’s Global Lab Organization provides access to advanced lab resources and cloud-based services. We specialize in wireless and wired network infrastructure, customer support, and lab services, enabling innovation and operational excellence across our global locations.

We are seeking a proactive and detail-oriented Lab Network Engineer to join our team in Sunnyvale, CA. In this onsite role, you will be a key player in maintaining and enhancing our lab infrastructure. You will manage a variety of systems, from data storage and server farms to network security, while also leading special projects and providing exceptional support to our internal teams. The ideal candidate is a self-starter with a strong technical foundation in networking, security, systems, leadership qualities, and data center operations, coupled with a passion for continuous learning and problem-solving.

Key Responsibilities:

• Lead and execute special projects aimed at improving lab infrastructure and services.

• Provide comprehensive infrastructure support for multiple labs, including server farms (KVM, Oracle Linux, VMware) and data storage systems (SAN, iSCSI).

• Manage and configure Palo Alto Firewalls to ensure network security.

• Perform network support, troubleshooting hardware and software issues across routers, switches, and other network devices.

• Purchase and coordinate lab resources, maintain precise inventory control, and conduct routine system audits.

• Physically rack, cable, and install new data center equipment.

• Deliver outstanding customer support to internal engineering and development teams.

• Maintain clear and consistent communication with team members and leadership regarding project status and operational issues.

• Manage and resolve incoming support tickets efficiently within the team queue.

Required Qualifications:

• Bachelor’s degree in computer science, a related field, or equivalent practical experience.

• 4+ years of hands-on experience in a data center or lab environment.

• 4+ years of experience with managing critical network infrastructure equipment.

• Strong leadership qualities.

• Solid knowledge of server hardware, software, and hypervisors (e.g., KVM, VMware).

• Familiarity with core networking concepts and equipment (routers, switches, access points).

• Experience with supporting traffic generators and testing equipment (e.g., Spirent).

• Excellent time management, organizational skills, and a process-driven mindset.

• Proven ability to work independently as a self-starter and collaboratively as part of a team.

• Ability to lift and handle equipment weighing up to 50 lbs.

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This role does not offer immigration sponsorship or relocation benefits.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $80,200.00-$102,000.00

The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

**Job Segment:** Network Engineer, Cloud, Network Security, Testing, Linux, Engineering, Technology, Security