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Senior Technical Trainer

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Senior Technical Trainer

Salary

$86,632.00 - $140,608.00 Annually

Location

Minneapolis, MN

Job Type

Full-Time

Job Number

2025-00426

Division

Metro Transit

Department

Bus Maintenance Administration

Opening Date

12/11/2025

Closing Date

12/26/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

WHO WE ARE

WHO WE ARE:

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (http://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country’s largest transit systems, employing more than 3,200 people, and provided nearly 78 million rides in 2019 through an integrated network of buses, light rail and commuter trains. In 2016, Metro Transit was named System of the Year by American Public Transportation Association.

How your work would contribute to our organization and the Twin Cities region:

The Senior Technical Traineris responsible for analyzing; designing, developing, implementing and evaluating high quality technical training programs for Bus Maintenance personnel. The incumbent will provide instruction for all facets of the bus maintenance and repair processes including, but not limited to: Mechanical, hydraulic, pneumatic, air-conditioning electrical and electronic maintenance activities associated with transit bus vehicles to ensure safety, improve reliability, and maintain cost effectiveness of the fleet.

This position will establish a six (6) month eligibility pool for current and future openings. It will remain open until all positions are filled. Applications will be reviewed on a weekly basis.

What you would do in this job

+ Design and develop course outlines, syllabi, performance objectives, student guides, classroom slides, lab exercises, performance support tools and evaluation documents

+ Deliver technical training to maintenance personnel at local facilities for all three shifts Continually evaluate course effectiveness and update materials as needed

+ Create project plans and manage multiple priorities with multiple deadlines

+ Prepare the classroom, equipment, training modules, materials etc. prior to class

+ Maintain/organize materials and equipment both inside and outside the classroom

+ Provide technical support to maintenance technicians upon request

+ Act as supervisor to students during classroom hours

+ Seek out industry trends on new training tools and strategies

+ Act as Garage Supervisor as needed

+ Conduct pre-hire testing for internal and external maintenance candidate's

+ Miscellaneous duties as assigned.

What education and experience are required for this job (minimum qualifications)

Bachelor’s degree in Education, Engineering, Management, Business Administration, Transportation or closely related field; AND at least two (2) years of technical work experience (related to the department/area of assignment, e.g. rail vehicle maintenance, bus or truck technologies, automotive technologies, or similar), and at least two (2) years in technical training or instruction, reporting into a technical/mechanical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. One year supervisory, lead worker or project management required.

OR

Associate degree in Education, Engineering, Management, Business Administration, Transportation or closely related field; AND at least three (3) years of technical work experience (related to the department/area of assignment, e.g. rail vehicle maintenance, bus or truck technologies, automotive technologies, or similar), and at least three (3) years in technical training or instruction, reporting into a technical/mechanical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. One year supervisory, lead worker or project management required.

OR

High School diploma or GED; AND at least four (4) years of technical work experience (related to the department/area of assignment, e.g. rail vehicle maintenance, bus or truck technologies, automotive technologies, or similar), and at least four (4) years in technical training or instruction, reporting into a technical/mechanical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. One year supervisory, lead worker or project management required.

In addition : Participation and successful completion of a Metropolitan Council leadership development/supervisory training program (graduate of the STEP program, Supervisor Training and Education Program) or Leadership Academy may substitute for lead or supervisory experience.

License Requirement:

+ Valid driver's license with acceptable driving record.

+ Ability to get class "A" commercial driver's license within six months of employment.

Knowledge Skills and Abilities:

+ Knowledge of bargaining unit agreements

+ Knowledge of maintenance and repair of Cummins diesel engines, Allison EV drives, Allison, Voith and ZF transmissions, pneumatic, hydraulic, steering, suspension, AC/DC electrical systems, multiplexing systems, HVAC systems and analog and digital electronics

+ Knowledge of adult learning principles and their application

+ Knowledge of training needs assessment methods

+ Knowledge of heavy duty vehicle maintenance principles and methods

+ Basic knowledge of learning management systems, maintenance anagement systems and Adobe

+ Knowledge of current audio visual equipment use and care

+ Knowledge of transit bus maintenance

+ Intermediate knowledge of Microsoft Outlook, Word, Excel, and Power Point applications

+ Knowledge of current audio visual equipment use and care

+ Knowledge of current automobile repair and troubleshooting procedures

+ Ability to communicate clearly in written and oral form

+ Ability to manage multiple responsibilities and priorities simultaneously while working independently

+ Ability to work well with employees and staff at all organizational levels

+ Ability to transfer information from technical documents and troubleshooting guides into training materials and classroom presentations

+ Ability to write reports, memos and business letters.

What you can expect from us:

We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

We invest in our employees' professional development and provide excellent benefits.

We are committed to supporting a diverse workforce that reflects the communities we serve.

More about why you should join us! (https://metrocouncil.org/Employment/Benefits.aspx)

Additional information

Grade/Union: Grade H / Transit Managers and Supervisor Association - TMSA

FLSA Status: Non-Exempt

Safety Sensitive:Yes. Subject to random DOT drug tests.

What your work environment would be:

Work is frequently performed in an indoor environment. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate all three shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).

What steps the recruitment process involves:

You must qualify at each of the numbered steps below to be considered a final candidate for the job.

+ We review your minimum qualifications.

+ Must pass a Work Record Evaluation (for internal ATU employees only)

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please email [email protected] .

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

+ Well@Work clinic

+ bus/rail pass valued at over $1200 per year

+ parking at many job locations

+ fitness centers at many job locations

+ Employee Assistance Program

+ extensive health and wellness programs and resources

01

Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely and please do not type "see resume" otherwise your application will be considered incomplete and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attached a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.

+ Yes

+ No

02

Which of the following describes your level of education and experience?

+ A bachelor's degree in a mechanical field, training and development, communications or other related field; AND four (4) years as a technical instructor, reporting into a technical/mechanical training department, with a focus on course development, instructional design, adult learning concepts as well as delivery of training.

+ An associate degree in a mechanical field, training and development, communications or other related field; AND six (6) years as a technical instructor, reporting into a technical/mechanical training department, with a focus on course development, instructional design, adult learning concepts as well as delivery of training.

+ A high school diploma or GED; AND eight (8) years as a technical instructor, reporting into a technical/mechanical training department, with a focus on course development, instructional design, adult learning concepts as well as delivery of training.

+ None of the above

03

Do you have one year of supervisory or lead experience? Or have you participated and successfully completed a Metropolitan Council leadership development/supervisory training program or Leadership Academy? You must attach your certificates to be credit for the supervisory / lead experience.

+ Yes

+ No

04

Please describe your supervisor or lead experience and for how long you have been in the role.

05

Do you have intermediate to advanced experience using Microsoft Office applications? Check all that apply.

+ MS Word

+ MS Excel

+ MS PowerPoint

+ little or no experience

06

Do you have subject matter expertise with the following components and systems? Check all that apply.

+ Heavy-duty diesel engines

+ Light-duty diesel engines

+ Multi-fuel gas engines

+ Light-duty automatic transmissions

+ Heavy-duty automatic transmissions

+ Hybrid drives

+ Hydraulic systems

+ HVAC systems

+ Electrical and electronics systems

+ Pneumatic systems

+ Skid-loaders

+ Lift-trucks

+ Brakes, steering and suspension

+ Ford vehicles

+ Chrysler vehicles

+ Electrical vehicles

+ None of the above

07

Describe your experience working as an instructor in a technical training department. What type of presentation methods and technical information did you train? What type of setting did you train in (classroom, garage site, etc.) If you do not have this experience, please type N/A.

08

Describe a training program, module or lesson you developed and the process you followed. If you don't have this experience, please type N/A.

09

What methods of training evaluation have you used in the past? If you don't have this experience, please type N/A.

10

Describe your knowledge of vehicle maintenance repair and troubleshooting procedures and your years of experience in this field. If you do not have this knowledge, type N/A.

11

Describe any additional training or certifications you have completed in the area of vehicle maintenance and/or instruction. If you do not have additional knowledge or training, type N/A.

12

What have you done to further your knowledge/understanding about diversity/inclusion? How have you demonstrated your learning?

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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