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  • Salesforce Business Analyst

    Auburn University (Auburn, AL)



    Apply Now

    Position Details

    Position Information

    Requisition Number

    S4937P

    Home Org Name

     

    Enterprise & Data Solutions

     

    Division Name

     

    Senior VP, Advancement

    Position Title

    Salesforce Business Analyst

     

    Job Class Code

    OC64

    Appointment Status

     

    Full-time

     

    Part-time FTE

     

    Limited Term

     

    No

     

    Limited Term Length

    Job Summary

    **Auburn Advancement is excited to begin the search for a Salesforce Business Data Analyst to join our Operations and Strategy Team!** In this role, you’ll help manage and optimize Auburn Advancement’s SalesforceCRM platform, ensuring data integrity, streamlining processes, and empowering Advancement staff with actionable insights that drive engagement, stewardship, and fundraising success.

    What You’ll Do:

    Empower Data-Driven Decisions:

    Support Advancement’s mission by maintaining accurate constituent and giving data, ensuring systems are optimized for performance and reliability. Develop reports and dashboards that provide meaningful insights into donor engagement, campaigns, and fundraising trends. Partner with teams to interpret data, identify opportunities, and inform strategy with clear, evidence-based analysis.

    Optimize Systems and Processes:

    Assist in the day-to-day management of Salesforce, including user access, troubleshooting, enhancements, and data maintenance. Execute imports and updates for constituent information, giving, and campaign activity while maintaining rigorous data integrity and compliance with university standards. Document and refine workflows to streamline operations and improve efficiency across Advancement teams.

    Advance Fundraising and Engagement Efforts:

    Collaborate with Advancement staff to design and maintain tools that power donor engagement, campaigns, and events. Support staff in building and refining reports and dashboards that track progress toward philanthropic goals. Partner with the Application Support and Salesforce teams to develop automation (Flows, Validation Rules) and ensure systems support fundraising success.

    Champion Data Excellence and Collaboration:

    Serve as a trusted resource for Advancement teams by documenting data definitions, maintaining the data dictionary, and ensuring consistent reporting logic across the organization. Create tutorials, guides, and training materials that enable users to work confidently within Salesforce. Work collaboratively with IT, campus partners, and third-party vendors to evaluate integrations and implement system improvements that align with institutional objectives.

    Why You’ll Love It Here:

    **Impactful Work:** Your efforts will directly contribute to the growth and success of Auburn University and its priorities.

    + Collaborative Environment: Join a team of dedicated professionals who are committed to making a difference.

    + Purpose Driven Work: Align your passion and fulfillment to your work, where you’re trusted to reach your full potential and achieve your pinnacle career experience.

    + Culture by Design: Thrive in a culture that champions respect, accountability, and professional development.

     

    Now is the perfect time to join Auburn Advancement, a dynamic team encompassing Operations and Strategy, Culture and Talent, Engagement, Philanthropy, and Communications. Under the visionary leadership of Senior Vice President Rob Wellbaum – a seasoned and respected advancement professional – our organization is set to revolutionize the future of Advancement.

    Essential Functions

    Your Responsibilities as a Salesforce Business Data Analyst:

    Purpose:

    + Support fundraising and engagement efforts by ensuring accurate, consistent, and accessible Salesforce data.

    + Empower Advancement teams with reliable reporting, intuitive dashboards, and meaningful data insights that drive decision-making.

    Collaboration:

    + Partner with Advancement and IT teams to alignCRM functionality with organizational goals and fundraising strategies.

    + Work closely with users to understand reporting needs, resolve data issues, and recommend process improvements that enhance efficiency and effectiveness.

    Innovation:

    + Evaluate opportunities to automate workflows, improve data quality, and enhance user experience within Salesforce.

    + Test and implement new features, integrations, and enhancements in collaboration with the Salesforce and Application Support teams.

    + Continuously refine documentation, data definitions, and training materials to ensure clarity and consistency.

    Production:

    + Maintain and monitor Salesforce data to ensure accuracy, completeness, and compliance with standards.

    + Execute updates, imports, and audits related to constituent, giving, and engagement data.

    + Develop and maintain reports and dashboards for fundraising, events, and donor engagement metrics.

    + Provide responsive user support and assist with onboarding, training, and troubleshooting as needed.

     

    Why Work at Auburn?

     

    + **Life-Changing Impact** : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.

    + **Culture of Excellence** : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.

    + **We’re Here for You** : Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.

    + **Sweet Home Alabama** : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.

    + **A Place for Everyone** : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

     

    Ready to lead and shape the future of higher education? Apply today! War Eagle!

    Minimum Qualifications

    Minimum Qualifications

    Bachelor’s degree in Business, Accounting, Finance, Statistics, Information Systems or related field and 4 years of experience in design, analysis, and reporting of data analysis

    OR

    Master’s degree in Business, Accounting, Finance, Statistics, Information Systems or related field and 2 years of experience in design, analysis, and reporting of data analysis.

     

    Minimum Skills, License, and Certifications

     

    Minimum Skills and Abilities

     

    Minimum Technology Skills

     

    Minimum License and Certifications

    Desired Qualifications

    Desired Qualifications

    Posting Detail Information

     

    Salary Range

     

    $48,720 - $82,820

     

    Job Category

     

    Auburn Advancement

     

    Working Hours if Non-Traditional

     

    Monday- Friday: 7:45am-4:45pm- may occasionally work nights and weekends

    City position is located in:

    Auburn

    State position is located:

    Alabama

     

    List any hazardous conditions or physical demands required by this position

     

    Posting Date

     

    12/12/2025

     

    Closing Date

     

    Equal Opportunity Compliance Statement

     

    It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit theirwebsite (https://auburn.edu/administration/eoc/) to learn more.

     

    Special Instructions to Applicants

     

    Quick Link for Internal Postings

     

    https://www.auemployment.com/postings/57239

     

    Documents Needed to Apply

    Required Documents

    1. Resume

    2. Cover Letter

     

    Optional Documents

     


    Apply Now



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