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Supervisor, Warehousing & Logistics

Job ID:

251107

Location:

DC/MD/VA Metro Locations

Full/Part Time:

Full-Time

Posting Open-Close

12/12/2025

-

12/26/2025

Union

NRP

Regular/Temporary:

Regular

Job Description

Minimum Qualifications

Education

+ High school diploma or GED

Experience

+ Minimum of five (5) years of experience in all facets of supply chain management, to include as least one (1) year of supervisory management and two (2) years in warehousing and logistics environment.

Certification/Licensure

+ N/A

Preferred

+ Bachelor’s Degree in Supply Chain Management, Business, Finance, or related field

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Supervisor, Warehousing and Logistics ensures that safety and service levels are effective and efficient for assigned warehouse(s), inbound/outbound operations, property disposition and quality control and/or functional processes on a specified shift(s), within the Office of Supply Chain Warehousing and Logistics (SCWL). This individual leads, mentors, trains, coaches and develops a team of Supply Chain Specialists and Associates while maintaining the highest levels of productivity, safety and quality.

Essential Functions

+ Provides overall direction, coordination, and monitoring of assigned warehouse(s), inbound/outbound operations, property disposal, quality control or functional processes on a specified shift(s), within Supply Chain Warehousing and Logistics (SCWL) including: the development of standard operating procedures; the identification and enforcement of safety regulations within the warehouse(s) and the implementation of programs to ensure the safety and optimal performance of the workforce.

+ Interprets big data and delivers meaningful results that keenly drive productivity and efficiency to improve performance and/or meet performance metrics within SCWL.

+ Builds and delivers productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other supervisors to balance labor.

+ Monitors warehouse operations and functional processes to ensure that policies, standard operating procedures, risk management and internal controls are followed.

+ Investigates customer complaints or service issues, performs root cause analyses and provides resolutions. Implements corrective actions to prevent reoccurrence.

+ Leads and inspires workforce and provides the necessary tools and resources to drive productivity and efficiency through data-driven decisions and analytical problem-solving amongst team members. Strives to continuously improve the efficiency of WMATA’s Supply Chain and instill a culture of customer fixation, aiming for excellent customer service, a high standard of operations quality & safety and an atmosphere of best practice sharing among the team and with peers.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

+ Personal Interview

+ Skills Assessments

+ Verification of education and experience

+ Criminal Background Check

+ Credit history report for positions with fiduciary responsibilities

+ Successful completion of a medical examination including a drug and alcohol screening

+ Review of a current Motor Vehicle Report

Closing

Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.