• Voice\/Telephony Product Analyst

    Reynolds & Reynolds (Houston, TX)


    Position Description

    As a Voice\/Telephony Product Analyst, you will be responsible for overseeing the full product lifecycle, from technical specifications to business strategies. You will be responsible for writing designs, testing, and supporting software applications for our Voice applications. You will serve as the key liaison between cross-functional teams, including but not limited to; Change Management, Hardware Engineers, Design, Software Development, and the Call Center.You will conduct customer research (both in person and via video), manage priorities, evaluate product success, and assist in planning the product roadmap. If you are passionate about technology, enjoy working in a collaborative, fast-paced environment, and are motivated by deadlines, this position is for you!

     

    Training

    Requirements

    Familiarity with phone systems or telecommunications is a plus~^~Degree preferred, or equivalent work experience~^~Familiarity with web service APIs is a plus~^~Excellent oral and written communication skills~^~Utilize problem-solving skills to address technical challenges~^~Must have reliable transportation as well as a valid driver\u2019s license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years

     

    Benefits

    Salary:

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