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43152BR

Extended Job Title:

Outreach Worker

Org Level 1:

Texas Tech Unv Hlth Sci Ctr El Paso

Position Description:

This position will serve as primary contacts for medically needy patients. Responsibilities include processing provider claims, using computer system to record and report patient information, patient case finding, financial screening, program enrollment facilitation, non-medical counseling, case tracking, and preparing all necessary case documentation. Persons in this position will serve as program spokespeople and representatives to participating health care providers, local communities and local health agencies; therefore, this position requires a positive and professional attitude when working with patients, community leaders, and local health agency and state agency care workers. Persons in this position will be expected to travel between local health-agencies in the fulfillment of their duties and may be asked to make occasional home visits. Work is performed in usual clinic conditions; requires a high degree of contact with patients and families, clinic staff and outside support agencies. Travel and ability to respond to needs during off- duty hours may be required in unusual situations.

Requisition ID:

43152BR

Optional Attachments:

Transcript

Travel Required:

Up to 25%

Major/Essential Functions:

+ Screens clients for eligibility on BCCS, Family Planning Program and Epilepsy Program and if eligible enrolls clients in program for services.

+ Assists clients in completing application for CHIP Perinatal Program, Medicaid, Health Texas Women's Program and the Bayer Program.

+ Creates files for each client, enters information in the appropriate database and follows-up on application status and appointments.

+ Schedules patient appointments for Ob/Gyn services.

+ Contacts clients to follow-up on their Medicaid, CHIP Perinatal, Healthy Texas Women's and Bayer application.

+ Verifies healthcare benefits utilizing provider portal for various insurances.

+ Schedules medical appointments and procedures for community healthcare providers and correctional detention facilities.

+ Obtains prior authorization form for correctional detention facility as needed for medical procedures.

+ Contacts correctional detention facility personnel to follow-up on clearance for appointments and/or procedures.

+ Communicates with community healthcare providers regarding referrals and transfers. Ensures all necessary paper work is received and scanned into EMR prior to the date of patients appointment.

+ Participates in outreach and in-reach activities.

+ Follows-up on outreach efforts. Mails out renewal notices monthly for the various grant programs.

+ Works with providers and staff to meet performance measures for the grant programs.

+ Screens patients for potential abuse situations. Reports any suspected abuse cases to the state.

+ Updates financial information and demographics in Athena IDX. Enters patient information for the various programs on a database or spreadsheet for tracking purposes.

+ Answers phone lines, relays messages by phone, in writing or electronically.

+ Adhere to all TTUHSCEP policies, procedures and processes.

+ Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Actively promote and encourage staff across the institution.

+ Perform all other duties as assigned.

+ Remains current with all licensure, certifications and mandatory compliances and trainings required of this position.

Grant Funded?:

No

Minimum Hire Rate:

Compensation is commensurate upon the qualifications of the individual selected

Pay Basis:

Hourly

Work Location:

El Paso

Preferred Qualifications:

+ Bilingual (English/Spanish) and computer literate.

Campus:

HSC - El Paso

Department:

Ob Gyn Dept Elp Genl

Required Attachments:

Resume / CV

Job Type:

Full Time

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group:

Executive and Admin Assistants

Shift:

Day

EEO Statement:

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications:

+ A minimum of a High School diploma or equivalent

+ At least three years experience in a business office environment

+ Higher education may substitute on a year for year basis

Does this position work in a research laboratory?:

No

Jeanne Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx