• Cardiology Systems Administrator

    Childrens Hospital of The King's Daughters (Norfolk, VA)


    + GENERAL SUMMARY

    + The Cardiology Systems Administrator manages and supports cardiovascular imaging and information systems to ensure reliable performance and clinical efficiency. This role ensures the integrity, availability, and security of cardiology-specific technologies essential to patient diagnosis and care. The administrator serves as a technical expert and liaison between clinical teams, IT, and vendors, ensuring systems meet operational and regulatory requirements, aims to optimize workflows, troubleshoot issues, and implement upgrades to enhance system functionality. Reports to departmental leadership.

    + ESSENTIAL DUTIES AND RESPONSIBILITIES

    + Administers and maintains mission-critical cardiology imaging and diagnostic systems to ensure optimal performance, uptime, and data integrity.

    + Provides daily technical support to clinical users, resolving system issues and ensuring smooth workflow across departments.

    + Coordinates system upgrades, patches, and configuration changes in collaboration with IS and vendors to maintain compliance and functionality.

    + Manages user access and security settings, ensuring Health Insurance Portability and Accountability Act (HIPAA) compliance and safeguarding patient data.

    + Documents system configurations, procedures, and troubleshooting steps to support internal operations and future maintenance.

    + Collaborates with organizational leadership and vendors to evaluate new technologies and recommend system enhancements.

    + Provides training and support to end users including cardiologists, nurses, and technologists.

    + Participates in on-call rotation and provide after-hours support as needed.

    + Performs all other duties as assigned.

    + LICENSES AND/OR CERTIFICATIONS

    + Required Licenses and/or Certifications

    + None

    + Preferred Licenses and/or Certifications

    + Certified Imaging Informatics Professional (CIIP) preferred

    + PACS Administration Training vendor-specific certifications (e.g., GE, Philips, Siemens) for cardiology PACS or CVIS systems preferred

    + CompTIA Network+, Security+, or A+ preferred

    + MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

    + Required Education and Experience

    + Bachelor’s degree in Information Technology, Health Informatics, Computer Science, or a related field.

    + 3–5 years of experience supporting healthcare IT systems, preferably in cardiology or radiology environments.

    + Experience in system administration, troubleshooting, and upgrades in a hospital or clinical setting.

    + Required Knowledge, Skills, and Abilities

    + Strong proficiency in cardiovascular imaging systems and their integration with EHR platforms.

    + Technical aptitude in system administration, including Windows Server, and virtual environments.

    + Knowledge of healthcare IT standards and regulations, such as HIPAA, HL7, and DICOM.

    + Advanced troubleshooting and diagnostic skills for resolving system and workflow issues.

    + Effective communication and collaboration abilities to work with clinical staff, IT teams, and vendors.

    + Project management and documentation skills to support upgrades, implementations, and compliance audits.

    + WORKING CONDITIONS

    + Normal office environment with little exposure to excessive noise, dust, temperature and the like with exception of visits to the computer room.

    + PHYSICAL REQUIREMENTS

    + Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf%20)

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