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Description

Introduction

MUST be located within 60 miles of the following facilities to be considered for this role: Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, or Plano, TX 75075

Do you want to join an organization that invests in you as an Assistant Manager Virtual Patient Logistics Center? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Assistant Manager Virtual Patient Logistics Center like you to be a part of our team.

Job Summary and Qualifications

As the Assistant Manager for Virtual Patient Logistic Centers (VPLC), this position will be the point of contact for overseeing critical functions and operations such as (but not limited to) the Transfer Center Float Pool, Centralized Discharge Transport (CDT), and Behavioral Health Assessment Specialist (AS) teams. The primary responsibility is to ensure seamless coordination and communication in day-to-day operations and support for all members of these teams. This position will work directly with the Virtual Patient Logistic Center leadership team to support, operationalize services, optimize workflows and collaborate closely with regional Patient Logistic Centers to deliver timely, efficient, and effective care.

What you will do in this role:

+ In coordination with direct supervisors, provide leadership, management, and administration of all aspects of departments in order to ensure organizational mission and objectives are met

+ Function as both an Assistant Manager and assist in work queues when needed and as clinical licensure allows

+ Implement and manage processes that will enhance access to HCA facilities, services, physicians, and health care professionals

+ In coordination with direct supervisors, help with hiring and maintain appropriate staffing levels, utilization of personnel, and ensure the highest quality of professional skill

+ Provide a structured means for policy and procedure development through regularly scheduled staff meetings allowing for continual evaluation, review, and update of standards, functions, goals, and objectives

+ Attend HCA Corporate Patient Logistic Center meetings and training

+ Promote HCA culture of excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient and customer needs

+ Consult, in coordination with direct supervisors, with HCA Corporate and Division legal advisors on the interpretation and enforcement of the Inspector’s General Safe Harbor Regulations, EMTALA, Stark Laws, and any other points of law that are pertinent to department activities

+ In conjunction with the VPLC direct supervisors: collect, correlate, analyze, and interpret operational, financial, and statistical data, to support staffing heat map and matrix.

+ Demonstrate responsibility for the containment of costs through appropriate ordering of supplies, recovery of service charges, and conservation of supplies

+ Respond promptly to changes in workload, adjusting assignments as necessary to achieve optimal productivity and efficiency in day to day operations

+ Implement standards of performance, support direct supervisors in providing feedback, observed and/or measured, to support annual performance evaluation, and initiate or make recommendations for HR actions

What requirements you will need:

+ Master of Social Work, Clinical Mental Heath, Professional Counseling or associated degree required. Able to complete level of care assessments if needed

+ 2 years’ experience as a supervisor and/or supervisory experience within healthcare-related field preferred

+ One of the following clinical certifications required:

+ Licensed Professional Counselor (LPC)

+ Licensed Clinical Social Worker (LCSW)

+ Licensed Master Social Worker (LMSW)

+ Licensed Marriage and Family Therapist (LMFT)

HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled **resources and opportunities** to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and **career advancement opportunities** , every person has a solid foundation for success. Nashville is also home to our **Executive Development Program** , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Assistant Manager Virtual Patient Logistics Center opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.