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Description We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Elm Grove, Wisconsin. In this Contract-to-permanent position, you'll play a pivotal role in supporting agency operations and ensuring seamless client interactions. If you thrive in a fast-paced environment and enjoy working collaboratively, this role offers an excellent opportunity to grow within a dynamic organization.

Responsibilities:

• Collaborate closely with account executives to provide comprehensive support for agency clients.

• Coordinate with insurance carrier underwriters to process new business and renewal accounts efficiently.

• Address client inquiries and provide exceptional customer service.

• Maintain and update client records in the agency management system, including underwriting, billing, and claims data.

• Handle claims submissions to insurance carriers promptly and accurately.

• Prepare detailed insurance proposals and summaries for client presentations.

• Gain cross-functional knowledge by training on additional product lines within the agency.

• Offer general administrative support to various departments as required.

• Manage multiple tasks effectively while adhering to deadlines.

• Contribute to a team-oriented work environment with strong communication and collaboration skills. Requirements • Minimum of 2 years of experience in administrative or insurance-related roles.

• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.

• Demonstrated ability to review detailed information with accuracy and efficiency.

• Familiarity with insurance agency operations and claim administration processes.

• Strong organizational and multitasking abilities.

• Excellent communication skills, both verbal and written.

• Ability to work collaboratively in a team setting.

• Negotiation skills are a plus. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .