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Field Engineer – Electrical Systems

Industry: Mining, Metals, Power, Manufacturing

Primary Purpose

Provide advanced electrical field engineering services for complex, non-routine equipment issues across multiple industrial sectors, including mining, steel mills, power plants, and manufacturing facilities. Work will occur at customer sites and internal service locations.

Key Responsibilities Technical & Engineering Support

+ Diagnose and troubleshoot vintage and modern control systems, including AC/DC drive systems, PLCs, HMI automation platforms, and Siemens/ABB VFD systems.

+ Perform system setup, testing, calibration, and functional correlation on a variety of industrial drive and control systems.

+ Provide technical support for complex maintenance and repair projects, including work on non-routine or never-before-serviced systems.

+ Use DATAQ data loggers to capture XY recordings; prepare detailed reports and corrective-action recommendations.

+ Maintain tools, test instruments, and equipment in proper working condition.

+ Deliver after-hours technical support both remotely and on-site.

+ Complete accurate service reports, time tracking, and expense documentation.

+ Support on-the-job training and skill development for technicians and field engineers.

+ Ensure required tools and equipment are available and in optimal condition for efficient work performance.

Customer Communication & Project Support

+ Interface with plant engineers, maintenance teams, and operations personnel to resolve technical issues and clarify specifications.

+ Provide technical details and repair scope information to internal teams for quotation development, including required parts and cost estimates.

+ Keep appropriate internal stakeholders updated on project status, customer needs, and technical findings.

+ Participate in identifying ongoing training needs related to repair, manufacturing, and field engineering.

+ Mentor junior Field Engineers and contribute to developing team capabilities.

+ Ensure all completed work meets established quality standards and complies with ISO-based processes.

+ Communicate clearly, accurately, and professionally with employees, customers, and vendors.

General & Safety Responsibilities

+ Follow all safety procedures and utilize proper PPE.

+ Maintain a clean, organized, and safe work environment.

+ Operate all equipment safely and responsibly.

+ Uphold a strong professional image and maintain positive working relationships with customers, vendors, and coworkers.

+ Provide exceptional customer service at all times.

+ Follow all company policies, procedures, and work standards.

+ Perform additional duties as assigned.

Requirements Education

+ Bachelor's degree in Electrical Engineering, or an equivalent combination of education and related experience.

Experience

+ 4–7 years of electrical engineering experience in industrial field service or a comparable environment.

+ Experience in mining, mills, power plants, or manufacturing facilities preferred.

+ PLC and industrial drive system experience required.

+ Manufacturer-specific product training preferred.

+ Knowledge of AC/DC motors strongly preferred.

Technical Skills

+ Strong working knowledge of PLCs, VFDs, HMI automation systems, and industrial troubleshooting methods.

+ Broad exposure to multiple industrial applications and heavy equipment systems.

+ Proficient in algebra, trigonometry, and analytical geometry.

+ Strong PC skills, including Microsoft Office.

Professional Skills

+ Ability to work independently with minimal supervision.

+ Strong written and verbal communication skills.

+ Strong interpersonal and customer-facing skills.

+ Effective organizational and time-management abilities with the capacity to manage multiple high-priority tasks.

+ Demonstrated problem-solving and analytical troubleshooting capability.

+ Ability to comprehend complex technical documentation and follow detailed procedures.

+ Capable of making sound decisions on non-routine tasks.

+ Willingness and ability to take after-hours calls.

+ Overnight travel required.

+ Valid driver's license required.

Values & Behaviors

The ideal candidate:

+ Cares deeply about people and safety

+ Acts with humility, integrity, and trustworthiness

+ Demonstrates resilience and persistence

+ Embraces continuous learning and growth

+ Delivers excellence in all aspects of their work