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Social Service Representative
- Interior, Bureau of Indian Affairs (San Juan Pueblo, NM)
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Summary This position is located with the Bureau of Indian Affairs, Superintendent, Northern Pueblos Agency in San Juan Pueblo, New Mexico. In this position you will be the central point of contact for the Social Services program and provide social work services and assistance to individuals and families. This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units? Responsibilities Provide casework services to assist with processing applications, reviewing referrals, service requests, interviewing applicants, assessing client's needs and the needs of the client's family/guardian when appropriate. Assist in the development of Case Plans or Individual Self-Sufficiency Plans (ISP). Interview, review resources, and determine eligibility of clients applying for Financial Assistance and Social Services based on federal regulations, policies and procedures. Conduct preliminary interviews and make home visits to further assess financial assistance eligibility. Assist in maintaining budget, financial statements, and current balance for the Social Service program’s account. Maintains case records, letters, and prepares reports and recommendations as required. Requirements Conditions of Employment Qualifications EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual and Individual Occupational Requirements for GS-0187: Social Services Series). INDIVIDUAL OCCUPATIONAL REQUIREMENTS: UNDERGRADUATE EDUCATION: Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university, is qualifying for GS-5 level positions. GRADUATE EDUCATION: Major study -- social sciences. One full academic year of graduate study is qualifying for GS-7. NOTE: Equivalent combinations of education and experience are also qualifying for grade levels for which both education and experience are acceptable. -OR- GENERAL EXPERIENCE (for GS-5 positions): Three years of general experience, 1 year of which was equivalent to at least GS-4, is qualifying for GS-5 level positions. General experience is work in a social services activity or other organization that required the ability to conduct interviews; to collect and analyze pertinent facts; to provide needed information, advice, and practical assistance; and to prepare clear concise personal histories and factual reports. SPECIALIZED EXPERIENCE (for positions above GS-5): One year of specialized experience equivalent to at least the next lower level in the normal line of progression is qualifying for positions above the GS-5 level. Specialized experience is experience in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers. GS-07: Qualifying is one year of specialized experience equivalent to at least the GS-6 grade level in the normal line of progression. Specialized experience is work that involved the provision of direct social welfare services to families and individuals, which includes child welfare services. Assist social workers with investigating, analyzing and reporting on client case files; prepares and manages case files; develops case plans or Individual Self-Sufficiency Plans (ISP); provides training and technical assistance on disposition of records; and conducts preliminary interviews with clients and explains program policy and federal regulations. GS-06: Qualifying is one year of specialized experience equivalent to at least the GS-5 grade level in the normal line of progression. Specialized experience is experience in a program of direct social welfare services that required the application of program policy and operations to provide child welfare services to clients and/or assist social workers; process client applications, review referrals and service requests; perform program automated data processing functions; and provide records management. GS-05: Qualifying is three years of general experience, 1 year of which was equivalent to at least GS-4 grade level. General Experience is work in a social services activity or other organization that required the ability to conduct interview; to collect and analyze pertinent facts; to provide needed information, advice, and practical assistance; and to prepare clear concise personal histories and factual reports or 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university. (One year of full-time undergraduate study is defined as 30 semester hours or 45 quarter hours) or a combination of experience and education which totals 100% of the requirement. To compute, determine your total qualifying experience as a percentage of the experience required for the grade level; then determine your education as a percentage of the education required for the grade level; then add the two percentages. The total percentage must equal at least 100% to qualify. All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date. Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date. Education If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION Additional Information All new hires earn the beginning salary of their pay grade (Step 1). The full performance level of this position is GS-7. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed. The probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period -OR- trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Career Transition Assistance Plan (CTAP) OR Interagency Career Transition Assistance Plan (ICTAP) Programs provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF50 noting position, grade level, duty location with their application. To be considered under CTAP/ICTAP, applicants must be qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry. For more information visit: http://www.opm.gov/rif/employee\_guides/career\_transition.asp SPECIAL APPOINTING AUTHORITY: Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: https://www.usajobs.gov/Help/; Vets Info Guide: http://www.fedshirevets.gov/.
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Social Service Representative
- Interior, Bureau of Indian Affairs (San Juan Pueblo, NM)