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Flex Officer - Metro West, 24/7 Availability,…
- Securitas Security Services USA, Inc. (Waltham, MA)
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Flex Security Officer
**Location:** Metro West (Westborough, Framingham, Waltham, Marlborough, and surrounding areas)
**Schedule:** Open Availability Required — 24/7, All Shifts
We help make your world a safer place.
Securitas is a global leader in protective services, delivering advanced and sustainable security solutions across 47 countries with over 355,000 employees and more than 150,000 clients worldwide.
We play an essential role in creating safer environments for our clients and the communities they serve. Our **Flex Security Officers** are among the most critical positions in our organization — highly adaptable team members who step in to support operations at multiple client sites, ensuring seamless coverage and top-tier security service.
This position is ideal for individuals who are **reliable, committed, and able to work any shift** on short notice. Flex Officers maintain order, protect people and property, and sustain a strong security presence across diverse Metro West locations.
Job Responsibilities
As a Flex Security Officer, you will:
+ **Provide Coverage Across Client Sites:** Support security operations at various Metro West locations, often on short notice, ensuring all shifts are filled.
+ **Surveillance & Monitoring:** Observe and patrol premises to detect suspicious activity, safety hazards, or unauthorized access.
+ **Access Control:** Verify identification, issue guest passes, and maintain secure entry points.
+ **Emergency Response:** React quickly to alarms, medical emergencies, fire hazards, or security incidents and coordinate with emergency responders when necessary.
+ **Incident Reporting:** Write detailed, accurate incident reports documenting any security or safety concerns.
+ **Patrol Duties:** Conduct foot or vehicle patrols, inspecting entrances, perimeters, and high-traffic areas for irregularities.
+ **Customer Service:** Provide assistance, directions, and support to visitors and employees with a friendly and professional demeanor.
+ **Safety Inspections:** Identify and report potential hazards to maintain a safe environment.
+ **Conflict Resolution:** De-escalate minor conflicts and maintain calm, professional interactions.
+ **Team Collaboration:** Coordinate with local site officers, supervisors, and emergency personnel to support consistent security operations.
Qualifications
+ Strong observational skills and attention to detail.
+ Calm, professional demeanor under pressure.
+ Excellent communication skills.
+ Integrity, reliability, and commitment to safety protocols.
+ Intermediate computer proficiency.
Requirements
+ At least 18 years old.
+ Reliable transportation and communication.
+ Must be willing and able to work **all shifts** — including days, evenings, overnights, weekends, and holidays.
+ Authorized to work in the United States.
+ Ability to read, write, and speak English effectively.
+ High school diploma, GED, or equivalent.
Enhanced Benefits
+ Medical (Anthem), Dental (Aetna), Vision (VSP)
+ 401(k) with Employer Match
+ Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
+ Employee Assistance Programs (EAP)
+ Health & Financial Wellness Initiatives
+ Employee Discounts (electronics, vehicles, cell phone plans, theme park tickets, etc.)
Securitas is a trusted security partner dedicated to making communities safer.
Learn more and apply today at SecuritasJobs.com to explore your career path!
EOE/M/F/Vets/Disabilities
Securitas is committed to equal employment opportunity for all qualified applicants.
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
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