• Inside Sales Manager

    Sage (Lawrenceville, GA)


    Inside Sales Manager

    Job Description:

    As our Inside Sales Manager for Sage 50, you will lead a high-performing team of Account Managers focused on renewing annual support plans and upselling to our active customer base. Your team engages Sage end customers in value-added conversations that drive higher renewal rates and uncover opportunities to expand product adoption.

    Every day, you will:

    • Provide coaching and feedback sessions to enhance skills and ensure quota attainment.

    • Lead team development and continuing education to support career progression.

    • Report on team performance and deliver accurate forecasting to senior leadership on time.

    * is a hybrid role requiring in-office presence 3 days per week at our Lawrenceville, GA location.*

    Key Responsibilities:

    • Oversee an outbound retention sales team to achieve or exceed renewal and growth targets.

    • Utilize Salesforce and Fusion to maintain accurate account information and reporting.

    • Build strong internal stakeholder relationships for collaborative success.

    • Accurately forecast monthly and quarterly attainment against targets.

    • Perform data analysis to identify growth opportunities and innovate processes.

    • Manage customer escalations and drive resolution with professionalism.

    • Participate in skip-level meetings to provide business updates.

    Qualifications:

    • 1+ years of B2B sales team leadership in technology sales (preferably software or SaaS).

    • 5+ years of B2B sales experience as an individual contributor with successful quota-carrying experience.

    • Advanced Microsoft Office and strong computer skills.

    • Detail-oriented with excellent organizational and time management skills.

    • Strong propensity for innovation and creative problem-solving.

    • Self-motivated and able to work effectively both independently and in a team environment.

    Industry Requirements for Inside Sales Managers:

    • Proven ability to lead and motivate sales teams to achieve retention and upsell goals.

    • Expertise in sales forecasting, pipeline management, and CRM tools (Salesforce experience strongly preferred).

    • Strong analytical skills for interpreting sales data and driving strategic decisions.

    • Demonstrated success in performance management and coaching for skill development.

    • Ability to manage customer escalations and maintain high customer satisfaction.

    • Familiarity with sales methodologies (e.g., consultative selling, solution selling).

    • Excellent communication and stakeholder management skills across multiple departments.

     

    Perks? We have plenty.

     

    • Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).

    • Comprehensive health, dental, and vision coverage.

    • 401(k) retirement match (100% matching up to 4%).

    • 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).

    • 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.

    • 5 days paid yearly to volunteer (through Sage Foundation).

    • $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.

    • Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).

    • Library of on-demand career development options and ongoing training offerings.

    What it’s like to work at Sage:

    Careers homepage -https://www.sage.com/en-us/company/careers/

     

    Glassdoor reviews -https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm

     

    LinkedIn page -https://www.linkedin.com/company/sage-software

    #LI-MB2

    Function:

    Sales

    Country:

    United States

    Office Location:

    Lawrenceville

    Work Place type:

    Hybrid

     

    Advert

     

    Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

     

    Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

     

    Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

     

    Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

     

    We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out [email protected].

     

    Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

     

    Equal Employment Opportunity (EEO)

     

    Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

     

    In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.