• Front Desk Coordinator

    Actalent (New York, NY)


    Job Title: Front Desk Coordinator

    Job Description

    Join a dynamic team as a Front Desk Coordinator in a busy fertility clinic in Manhattan. You will be the first point of contact, ensuring excellent customer service and smooth operations. This role requires flexibility with scheduling and a professional demeanor. Opportunities for growth and advancement are available within this expanding practice.

    Responsibilities

    + Make an excellent first impression for all incoming patients.

    + Check patients in and out for appointments and manage clinic-wide schedule.

    + Monitor and facilitate patient compliance and readiness for their initial visit.

    + Schedule a wide array of appointments for patients and anesthesia for the surgical center.

    + Process patients' payments and create receipt batches for Finance.

    + Utilize technology including Outlook, EMR systems, and payment platforms.

    Essential Skills

    + Associate or Bachelor Degree.

    + Strong customer service skills.

    + Tech-savvy with comfort using computers.

     

    Additional Skills & Qualifications

     

    + Hospitality experience preferred (spa, hotel, or retail).

    + Experience in a front desk role in a medical office is a plus but not required.

    + Phlebotomy certification is beneficial.

    + No task is too small attitude.

    + Flexibility with schedule, including potential weekend rotations.

    Work Environment

    The work environment is a busy fertility clinic located in Manhattan. The position requires starting between 6am-8am for an 8.5-hour shift, Monday through Friday, with the expectation of working 1-2 weekends per month on a rotating basis. The team currently consists of 12 Medical Assistants and 4 providers, managing approximately 15 patients per provider daily. Dress code is polished and professional.

     

    Job Type & Location

     

    This is a Contract to Hire position based out of New York, NY.

    Pay and Benefits

    The pay range for this position is $24.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in New York,NY.

     

    Application Deadline

     

    This position is anticipated to close on Dec 29, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.