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Coordinator Home Response Services MHC
- Catholic Health (Buffalo, NY)
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Salary: 19.43-29.15 USD
Facility: Administrative Regional Training Cntr
Shift: Shift 1
Status: Full Time FTE: 1.000000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Days with Call Weekend and Holiday Rotation
Hours: Mon - Fri 8a-4p. On call Sat, Sun and Holidays 8a-4p ( working from home responding to messages left on the office voice mail.)
Summary:
Assists the Manager Home Response with the day-to-day operations of the Catholic Health Home Response Program, which generates over $600,000/yr in revenue. Acts as a resource to other staff, assisting them in answering complicated inquiry calls regarding installations, removals,repair and billing questions. Acts as an equipment consultant and may be called upon to make critical decisions in the Program Manager's absence.
Responsibilities:
EDUCATION
+ High School Diploma or GED required
+ College level courses in business and/or A.A.S. Degree in business strongly preferred
EXPERIENCE
+ Minimum two (2) years' office experience in a supervisory role required
+ Minimum two (2) years' experience in computer related tasks or operation of a computer
KNOWLEDGE, SKILL AND ABILITY
+ Knowledge of medical terminology
+ Understands and practices the ethical, professional and legal obligations of Catholic Health Corporate Compliance Program
+ Excellent written communication, organization, and problem solving skills
+ Detail oriented
+ Proven ability to be customer focused
+ Able to work as part of a team and interact with other departments
+ Knowledge of general office equipment operations and supplies
+ Understands and maintains the CONFIDENTIAL nature of the information handled and discussed
REQNUMBER: 41919
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