"Alerted.org

Job summary:

Title:

Sr. Business Analyst - Onsite

Location:

Clevland, OH

Length and terms:

Long term - W2 or C2C

Position created on 12/15/2025 06:15 pm

Job description:

**** Webcam interview *** Long term project *** Onsite (5days per week)

Description:

Key Responsibilities:

+ Lead requirement gathering, documentation, and analysis for loan origination and recovery transformation initiatives.

+ Drive modernization roadmap for recovery systems including automation of collections strategies, queue management, contact strategies, and integration with external agencies.

+ Evaluate legacy platforms and recommend new-age solutions to improve recoveries through digital outreach, analytics-driven segmentation, and workflow orchestration.

+ Define functional requirements for recovery enhancements such as skip tracing, promise-to-pay (PTP) tracking, field collections modules, and digital repayment channels.

+ Evaluate legacy workflows, identify modernization opportunities, and define scalable future-state operating models.

+ Develop BRDs, FRDs, Epics/User Stories, Process Maps, Data Models, and Acceptance Criteria.

+ Collaborate with product and engineering teams to convert business needs into actionable technical requirements.

+ Support platform selection, migration strategy, integration requirements, and process re-engineering.

+ Perform gap analysis between existing and target platforms for originations and collections/recovery.

+ Partner with Risk, Credit, Collections, Compliance, and Operations to align workflows with policy and regulatory expectations.

+ Conduct UAT planning, test case design, execution, and defect triage.

+ Monitor implementation progress, assist in change management, and support post-deployment stabilization.

+ Generate reporting and insights to measure recovery performance and origination efficiency improvements.

+ Act as a bridge between technology, operations, and internal business units.

Required Skills & Qualifications:

+ 4–8+ years experience as a Business Analyst (Finance/Banking preferred).

+ Strong domain knowledge of loan originations: underwriting, scoring, approval, documentation, funding.

+ Strong experience in Collections and Defaults

+ Perform current and future state analysis

+ Work closely with Business and transform requirements for Dev teams

+ Experience in building out Use Cases

+ Experience in collections and loan recovery modernization, workflows, and automation.

+ Hands-on experience building process maps (AS-IS/TO-BE) using tools such as Visio, Lucidchart, or BPMN.

+ Proven experience writing detailed BRDs/FRDs/User Stories and working in Agile/SAFe environments.

+ Strong understanding of regulatory guidelines and compliance frameworks in lending ecosystem.

+ Familiarity with LOS platforms, recovery systems, workflow orchestration, and digital automation solutions.

+ Excellent stakeholder communication, problem-solving, and analytical skills.

+ Ability to translate business needs into technical requirements with precision.

Preferred Qualifications (Good to Have):

+ Experience with modernization of legacy loan platforms (e.g., Temenos, Fiserv, nCino, Finacle, etc.).

+ Experience working with CGI Credit Studio Recovery Modernization platform

+ Exposure to delinquency management, collections engines, restructuring, or charge-off processes.

+ Data/SQL knowledge for analysis, reporting, and insights generation.

+ Experience with ML-based risk scoring or automation in origination workflows.

Contact the recruiter working on this position:

The recruiter working on this position is Sowmya Pasarla

His/her contact number is His/her contact email is [email protected]

Our recruiters will be more than happy to help you to get this contract.