• Manager Clinical Program Management

    Baylor Scott & White Health (Dallas, TX)


    JOB SUMMARY

    As a licensed clinician, the Manager of Clinical Program Management is responsible for leading and managing the success of clinical programs and/or clinical performance initiatives at a regional/system level. Ensures programs are aligned to the mission, vision and core values of BSWH and meet all regulatory and quality standards.

    ESSENTIAL FUNCTIONS OF THE ROLE

    In collaboration with internal and external stakeholders, oversees the design, coordination, implementation, and evaluation of innovative, multidisciplinary clinical programs driving improvement in quality, utilization management, systems management and outcomes management, etc.

     

    Researches and maintains knowledge of current evidence-based practices and works with multidisciplinary teams to build a replicable model for evidence-based clinical programs and guidelines.

     

    Significantly contributes to or leads regional and/or system performance initiatives (e.g., provider performance) by analyzing and interpreting quality and utilization management issues, reviewing clinical documentation, identifying trends, and recommending process changes, staff training, etc.

     

    Oversees the creation of clinical program tools, reporting and resources (e.g., EMR enhancements, workflow enhancements, etc.) and standardization of education materials at a regional and/or system level.

     

    Acts as a trusted change agent, subject matter expert (SME) and liaison to multidisciplinary teams and internal/external stakeholders.

     

    Manages assigned staff which includes accountability for hiring, firing, performance evaluation, orientation, training, work allocation, and problem resolution.

    KEY SUCCESS FACTORS

    Seven years of experience in the healthcare industry

     

    Project and/or Program Management experience required

     

    Process improvement and/or quality improvement experience required

     

    Able to work in a fast paced, deadline driven environment while balancing multiple demands

     

    Excellent verbal and written communication skills

     

    Strong critical thinking and analytical reasoning skills with ability to exercise sound judgement

     

    Superior problem solving, leadership, conflict management, and team building skills to ensure a productive work environment and achievement of goals

     

    Solution oriented and demonstrates flexibility in problem solving, using collaborative techniques to identify performance problems and implement solutions

     

    Able to present a professional product to multiple levels of leadership including senior leadership.

     

    Skill in the use of computers and related software

     

    PMP certification preferred

    BENEFITS

    Our competitive benefits package includes the following

     

    - Immediate eligibility for health and welfare benefits

     

    - 401(k) savings plan with dollar-for-dollar match up to 5%

     

    - Tuition Reimbursement

     

    - PTO accrual beginning Day 1

     

    Note: Benefits may vary based upon position type and/or level

    QUALIFICATIONS

    - EDUCATION - Grad of an Accredited Program

     

    - EXPERIENCE - 7 Years of Experience

    - CERTIFICATION/LICENSE/REGISTRATION -

    Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathlogist (SLP): Must have ONE of the following:

    --LCSW

    --LMSW

    --LMSW-AP

    --LVN

    --OT

    --PT

    --RN

    --Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board)

    --SLP

    --LICDIET

    --RD.

     

    As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.