• Operations Administrator

    Homeward Bound, Inc. (Plymouth, MN)


    Location 12805 Highway 55, Plymouth, MN, 55441, USA

     

    Base Pay $63000.00 - $70000.00 / YEAR

     

    Job Category Program Management, Supervision, Operations

     

    Employee Type Exempt

     

    Manage Others Yes

     

    Required Degree FOUR_YEAR_DEGREE

     

    Minimum Experience 3 Years

    Contact Information

    Name Dillanger DeGross

    Phone 612-396-2710

    Email [email protected]

    Job Description

    At Homeward Bound, our Operations Administrators are leaders in ensuring high-quality services for individuals with developmental disabilities. You will play a vital role in overseeing residential program operations, health and safety practices, quality assurance, and service delivery that empowers people to live full and dignified lives. Join a dedicated team where you’ll build meaningful relationships with coworkers and the people we serve.

    Key Responsibilities

    + Ensure delivery of person-centered services in line with individual plans and HBI standards.

    + Oversee site operations including staffing, scheduling, budgeting, training, and compliance.

    + Conduct audits, implement improvements, and lead internal investigations when needed.

    + Monitor healthcare delivery, environmental safety, and nutritional services.

    + Supervise Program Managers and Float DSPs, offering coaching, mentorship, and support.

    + Liaise with families, guardians, case managers, and regulatory agencies to build strong partnerships.

    + Manage frameworks and exception processes related to DWRS rates and funding.

    Requirements

    + Minimum of 3 years of supervisory experience in a human services setting.

    + Bachelor’s in human services + 1 year direct care experience

    + Valid Minnesota Driver’s License with acceptable record.

    + Strong knowledge of state licensing rules, DWRS systems, and disability services.

    + Exceptional leadership, communication, and problem-solving skills.

    Summary

    Benefits

    + Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program

    + 403(b) retirement plan with employer match

    + ICHRA Health Insurance (affordable plans)

    + Dental, Vision, and Life Insurance

    + Short-Term and Long-Term Disability

    + SmartDollar (financial wellness benefit by Ramsey Solutions)

    + Paid Training and Employee Education Scholarships

    + Employee Assistance Program (EAP)

    + Voluntary Accident, Hospital Indemnity, and Identity Theft coverage

     

    Homeward Bound is committed to equal opportunity in employment and prohibits discrimination in employment on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age, as required by state and federal law.

     

    Additional Information

     

    Hours per pay period 80