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My client, a reputable company in Rochester, NY, is hiring for a Human Resource Generalist with competitive pay and growth opportunity!

Job Description:

+ The HR Generalist provides a range of services in support of the HR Operations function and overall HR service delivery model.

+ The HR Generalist will be the first point of contact for ‘Tier 1’ HR related questions by responding to incoming inquiries and cases related to a variety of common HR processes and procedures.

+ They will also provide support across a variety of cross-functional projects, process workflows, collaborating with all functional areas of HR to develop and implement initiatives to address employee concerns, promote a positive work environment.

+ Respond accurately, timely, and consistently to incoming inquiries and change requests within required standards and service level agreements (‘SLA’s’).

+ Ensure that correct and concise information is captured in the Service Now case management system to allow for an audit trail and accurate metrics reporting.

+ Provide tactical on-site support to HR business partners and local business leaders.

+ Partner with other HR departments to support our Total Health and retirement programs, people review processes, benefits/career fairs, and special projects and initiatives as needed.

+ Contribute to process improvement efforts by identifying opportunities to streamline workflows, enhance efficiency, and optimize the employee and people leader experience.

+ Provide clear explanations of HR and company policies, procedures, processes, and administration to employees and people leaders.

+ Coach employees and people leaders through all direct access system activities including SAP, Service Now, and Workday.

+ Escalate or transition requests to third party vendors or subject matter experts as needed, ensuring a warm handoff and exceptional customer service.

+ Understand the importance of confidentiality and data integrity, strictly adhering to internal practices to ensure data privacy and compliance with all federal, state, and local labor laws and regulations.

+ 15%-20% of the role requires jurisdictional site visits.

Qualifications to Apply:

+ Bachelor’s degree in human resources, business administration, or a related field (or 5+ years’ equivalent experience).

+ At least three years of experience in a human resources or people advisory role.

+ Strong knowledge of employment laws and regulations.

+ Strong communication and interpersonal skills, with the ability to build relationships at all levels of the organization.

+ High level of confidentiality and professionalism.

+ Intermediate in Microsoft Office (i.e., Word, Excel, PowerPoint).

+ Strong ability to identify issues and offer practical solutions.

+ Clear, concise, and effective communicator with employees and people leaders.

+ Ability to handle sensitive information with discretion.

+ Strong understanding of legal compliance and HR best practices.

+ Efficient in managing HR administrative tasks and coordinating various HR functions.

+ Experience working for a multi-state and/or global organization.

Job Type & Location

This is a Permanent position based out of Rochester, NY.

Pay and Benefits

The pay range for this position is $85000.00 - $107000.00/yr.

Avangrid Benefit Package. Very strong benefit package.

Workplace Type

This is a fully onsite position in Rochester,NY.

Application Deadline

This position is anticipated to close on Dec 28, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.