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Human Resources Manager (Ball Arena)
- ASM Global (CO)
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LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The HR Manager is a 100% onsite, 2nd shift role and is an integral part of delivering our promise to our employees. The HR Manager will be responsible for executing day-to-day HR administration and assisting with full employee lifecycle processes. They will partner with the Senior Human Resources Manager on key initiatives that drive employee engagement and business performance while cultivating Legends organizational culture. This position carries out responsibilities in the following functional areas but is not limited to onsite 1:1 contact with employees, investigations and taking statements, high volume recruitment, training, onboarding, issuing and tracking discipline, responsibility for the HRIS folders and compliance and employee relations.
ESSENTIAL FUNCTIONS
+ Develop and maintain strong partnerships with hourly employees and management ensure HR strategies, processes and practices are implemented and followed.
+ Ability to maintain strict confidentiality and not discuss investigations, concerns, or happenings outside of the teams involved. A majority of the information you will receive needs to be kept confidential.
+ Ensures optimum staffing levels always exist throughout the unit for operations. Works with the staffing team to post, screen and fill positions and can provide backup for either staffing role within 90 days.
+ Supports daily check in and making sure staff members are compliant with uniform and health code regulations, and clocked in in a timely fashion.
+ Provide purposeful coaching and feedback to all levels of employees, addressing various employee related issues and business needs
+ Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government
+ Provide HR support during all events during the event hours which are nonstandard hours at night, (ending as late as 11pm depending on event). Works nonevent days for events like hiring days, orientation days, rehire events (15-20 over the summer), employee events or functions, meetings.
+ Ensures company compliance with all existing governmental and labor reporting, all laws and all Legends policies.
+ Partners in the preparation of required documentation for compliance with all state and federal laws & create and be responsible for maintaining employee files and the union and other discipline logs.
+ Lead employee relations functions include execution of investigations into policy and law violations in addition to handling general employee concerns. This will include getting employee and manager statements, reviewing videos and composing the final report.
+ Partnership in the processing of worker's compensation claims with safety, and helping employees fill out leaves of absence, union approved leaves and benefits enrollment.
+ Develops and facilitates talent development materials and runs onboarding and orientations.
+ Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business knowledge and input.
+ Demonstrate thought leadership and suitable judgment, and utmost confidentiality in making HR related business
+ Will be responsible for maintaining HRIS documentation and all employee files in all 3 software’s.
+ Attend all required training sessions, meetings, departmental pre-shifts.
+ Becomes A TEAMS ALCHOL Certified Trainer within 90 days and monitors alcohol compliance (carding, overservice, etc.)
+ Aides’ employees with software resets, acquiring their w-2 paperwork, setting up direct deposits, address changes, and new hire and onboarding issues.
+ Is responsible for recruiting, interviewing, hiring days, new hire paperwork and onboarding.
+ A large portion of our BOH employees speak a different language, you must be comfortable working with them via translation applications and using subtitles during training and other resources provided to meet their needs.
QUALIFICATIONSThe successful candidate will have excellent communication skills; extremely detail oriented, effectively influence others, the ability to make decisions quickly, and a high-level of maturity. Other critical qualifications include:
+ Bachelor’s degree in human resources management or other business related preferred, or equivalent experience.
+ Must have 3-5 years of progressive human resources experience
+ Must have 2 years supervisory experience.
+ Must be comfortable presenting to small and large audiences.
+ Demonstrated ability to forge meaningful interpersonal relationships across functions, departments and in local communities.
+ Outstanding leadership skills with high capacity for managing multiple projects simultaneously, and flexible to move between them based on business need.
+ Proven ability to influence and gain credibility with all levels of employees and customers both internal and external with consistency, empathy and professionalism.
+ Must possess excellent oral, written and listening communication skills and the ability to prioritize and execute in a deadline oriented environment
+ A strong commitment to delivering a high level of employee service at all levels with demonstrated initiative, leadership, and time management skills.
+ You must be flexible to work mostly extended hours due to business requirements including late nights, weekends and holidays. We have about 250 events a year including mandatory dates of things like Christmas, New Years Eve and day, Saint Patrick’s Day, Easter, Labor Day. We also have other mandatory dates like opening day for each team and the 2 months of playoffs if either team qualifies.
+ You must be comfortable working in extremely crowded, high decibel environments with occasional pyrotechnics with explosions, flashing lights and lasers and loud music. It involves being on your feet standing, walking the concourses, going up and down stairs, etc. for 70% of the shift and the ability to occasionally lift up to 45 pounds. The work area temperatures can fluctuate from chilly on hockey games, to speaking with staff in hot kitchens.
+ Experience with HRIS software’s of ABI, UltiPro, Workday preferred.
+ Proficient with Microsoft Office especially Outlook, Word, Excel, Power Point.
+ Bilingual in Spanish helpful and preferred but not required
+ Union experience is helpful but not required.
Applications accepted until December 24, 2025.
COMPENSATION
Competitive salary range of $75,000 - $80,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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