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Leads the strategic vision and roadmap for a digital product or products within a specific business area, demonstrating a deep understanding of the digital product(s). Digital products may have enterprise-wide implications.

We are hiring a Product Manager in Participant Strategy and Experience within Workplace Solutions, who will own the Financial Well-being experiences that impact participants every day.

The Financial Well-being Product Manager will:

+ Own the Financial Well-being experience for Workplace Solutions participants, supporting Vanguard's missing of giving investors the best chance for investment success

+ Have the opportunity to collaborate across the enterprise to bring experiences to bear that will build lifelong clients of Vanguard

We are looking for someone who:

+ Thinks strategically and can influence stakeholders to shape the future direction of the experience.

+ Demonstrates an outcomes mindset with a history of driving strong results and attention to detail.

+ Has experience working with technology teams, with a preference for experience with digital product management.

Responsibilities:

+ Leads digital product management activities for multiple digital products, or one strategic product.

+ Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.

+ Coaches digital product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.

+ Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.

+ Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.

+ Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

+ Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.

+ Participates in special projects and performs other duties as assigned.

Qualifications:

+ Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

+ Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.