"Alerted.org

Clerical Technician 3 - Nursing Supervisors (Gracedale Nursing Home)

Print (https://www.governmentjobs.com/careers/northamptoncounty/jobs/newprint/5169227)

Apply



Clerical Technician 3 - Nursing Supervisors (Gracedale Nursing Home)

Salary

$38,027.00 Annually

Location

Nazareth, PA

Job Type

Full time

Job Number

2025-00403E

Department

Human Services

Division

Gracedale Nursing Home

Opening Date

12/15/2025

Closing Date

12/29/2025 5:00 PM Eastern

+ Description

+ Benefits

+ Questions

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration.The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst [email protected] 610-829-6382.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

Job Description

GENERAL PURPOSE

The Clerical Technician 3 – Nursing Supervisors position is responsible for providing Human Resources related clerical support to Gracedale Nursing Administration and Supervisors.

SUPERVISION RECEIVED

This position reports directly to the Director of Nursing or an Assistant Director of Nursing.

SUPERVISION EXERCISED

This position is not responsible for the supervision of other employees or functions.

ESSENTIAL DUTIES OF THE POSITION

Assists Nursing Supervisors with shift change reports and/or documents, and alerting staff of their assignments. Updates the daily hanging staffing sheet with each day’s staffing levels and changes sheet to reflect updates as they occur. Confirms shift coverage within each unit and updates daily schedule with staff assignments and any changes that occur during the shift. Records employee call outs accurately. Oversees compliance of call out books, no badge books, and agency books. Employee and staff signatures are entered and temporary badges are provided.

Runs the daily payroll report for the Nursing Supervisors and reconciles those reports every shift. Updates KRONOS as needed to reflect correct punches, department locations, out of class differentials, etc. Runs reports as needed for nursing leadership.

Changes employees’ schedules including adding and cancelling shifts, and inputting time off requests.

Maintains documentation in the office and Nursing library.

Maintains inventory of office supplies for all three shifts.

Opens service desk tickets for maintenance and IT requests for service.

Assigns Roam Alert tags for residents, and ensures accuracy of resident list. Issues tag readers for unit’s weekly checks, and accurately maintains supply of Roam Alert tags and bands.

Answers telephones and receives visitors. Provides exceptional customer service by effectively communicating with visitors, residents, County staff, and staff from other medical offices and agencies by telephone, email, or in person. Adequately resolves visitors’ issues, and/or directs visitors to appropriate staff able to provide assistance.

Establishes and maintains paper and electronic files as requested.

Composes correspondence using Microsoft Office and Outlook, or any other necessary applications.

Other projects as needed by Director of Nursing and/or Assistant Director of Nursing.

Interacts with and assists with clerical duties in other Gracedale departments as necessary.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE- Completion of a high school, or general equivalency, diploma;AND

At least two (2) years of full-time general clerical work experience.

All employees of Gracedale Nursing Home will be required to attend Feeding Program training.

KNOWLEDGE, SKILLS, AND ABILITIES

Basic knowledge of clerical practices and procedures and the ability to use standard office equipment.

Knowledge of computers and computer software, including Microsoft Office applications, e.g. Word and Excel.

Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse clientele, both verbally and in writing.

Skill in gathering information from and explaining procedural and/or processing requirements to visitors, callers, clients, members of the public and representatives from other offices both within and outside of Gracedale Nursing Home.

Excellent time management, prioritization, and multitasking skills, along with the ability to maintain sufficient flexibility to respond to immediate demands.

Ability to operate a computer and secure information from established electronic sources.

Ability to establish and maintain filing and other recordkeeping systems.

Ability to preserve confidential and sensitive information.

Ability to establish and maintain effective working relationships with other employees, departments, residents, and family/visitors.

Ability to maintain composure and tactfully handle sensitive situations.

Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

Ability to add, subtract, multiply and divide in order to perform the functions of the position.

TOOLS AND EQUIPMENT

Telephone, computer (including Microsoft Office applications and other specialized software), calculator, adding machine, fax machine, copy machine, scanner, and other office equipment.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to walk, sit, stand, talk or hear. The employee must frequently lift and/or move up to twenty-five (25) pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment ranges from quiet to moderately noisy.

SELECTION GUIDELINES

Formal application, rating of education and experience, oral interview and reference check as well as job related tests may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)

DESIGNATION: CAREER SERVICE

PAY GRADE: CS-15

UNION STATUS: NON-UNION

Updated August 2025

Full-time employees of the County of Northampton are afforded a package of benefitswhich includes the following:

Medical Insurance

Vision and Prescription

Dental

Life Insurance

Retirement

I. Medical Insurance

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.

II. Vision and Prescription

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.

III. Dental Coverage

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.

IV. Life Insurance

A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.

V. Retirement

All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan [457(b)] which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.

01

Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

+ Yes

+ No

02

Do you have at least two (2) years of full-time general clerical work experience? If yes, your work history section must reflect this experience to qualify.

+ Yes

+ No

03

Did you learn about this position through a current Gracedale employee referral?

+ Yes

+ No

04

If you answered yes to the previous question, please provide the name of the Gracedale employee who provided the referral.

05

Provide three (3) references in the space below - you may include personal and/or professional references. Please include name, telephone number(s) and indicate if it is a personal or professional reference.

Required Question