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**Job Title:** Network Engineer 2

**Location:** New York, NY

**Travel:** 25%

Job description:

Works with Network Team and L1 communications engineers for small to large scale projects for Capgemini. Capgemini supports a full slate of projects, requiring L1 infrastructure services with standard office requirements to resort expansion/new land & attraction builds. It is a complex and challenging environment yet extremely rewarding. The candidate must enjoy a fast-paced environment and be ready to work creatively yet within our customer standards.

Key Responsibilities:

+ Responsible for the success of regional network services. This includes, but is not limited to:

+ Maintains and supports the network infrastructure with careful attention to detail

+ Handle physical tasks indoors/outdoors involving placement and set-up of network equipment

+ Closely collaborates with the network delivery services and L1 infrastructure services

+ Provides accurate and consistent internal and external customer communication during established intervals using phone, email, and ticketing notes.

+ Follow detailed instructions as it pertains to the set-up of equipment (routers, switches, UPS, APs, cabling) and work independently while meeting all set-up timelines/deadlines.

+ Manage the assigned Service Now queue to maintain service level objectives

+ Conducts network site surveys

+ Night and weekend work will be required from time to time as required in support of project requirements

Required Skills:

+ Basic Qualifications. Indicate MINIMUM level of education required, plus the field of study.

+ Previous work in technical related area. 2-3 years’ experience in design and network support functions

+ Ability to handle and prioritize multiple projects and successfully completes in a timely manner

+ Prioritization and time management skills required to manage various projects and tasks concurrently and efficiently

+ Strong communication and relationship skills, with emphasis in the ability to articulate advanced technical topics to both technical and non-technical staff; ability to articulate business issues/concerns with staff, peers, leadership, and outside parties.

+ MS Office and MS Visio proficiency

+ Must be a strong independent contributor who is a team player capable of mentoring and helping their peers to becoming strong technical peers. Must be able to manage multiple deliverables simultaneously. The candidate will be escalated to by both Capgemini and customer representatives to address current or future needs in their area of responsibility

+ Must have a strong technical acumen for corporate network technology infrastructures and have the ability to discuss and teach technologies at a technical level amongst their peers. The candidate’s expertise will be counted upon for significant refresh planning, major incident resolution, communication with the customer and to assist with proposals

+ Ability to effectively communicate issues, remediation plans and status on major initiatives to higher levels of leadership

+ Ability to direct and interact during major outages and/or initiatives

+ Ability to utilize Microsoft Office applications (Visio, Word, Excel, PowerPoint & Outlook)

+ Ability to work evenings and weekends as required

+ Travel requirements are not expected for this role

+ Must be able to lift and/or move up to 60 pounds

+ Professional conduct, and grooming, adhering to company policy

Desired Skills:

+ Ability to interface with non-IT savvy business partners as well as technical staff

+ Aptitude to articulate challenges effectively to Capgemini and customer executives

+ Construct action plans and provide oversight to ensure delivery

+ Possess a high-level of written, verbal & presentation & skills

+ Responsible to meet directed deadlines and excellent attention to detail

+ Self-starter with excellent time management skills

+ Team player at all levels

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

+ Flexible work

+ Healthcare including dental, vision, mental health, and well-being programs

+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan

+ Paid time off and paid holidays

+ Paid parental leave

+ Family building benefits like adoption assistance, surrogacy, and cryopreservation

+ Social well-being benefits like subsidized back-up child/elder care and tutoring

+ Mentoring, coaching and learning programs

+ Employee Resource Groups

+ Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to

engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

**Job:** _Infrastructure_

**Organization:** _CIS US MS_

**Title:** _Network Engineer 2_

**Location:** _NY-New York_

**Requisition ID:** _082648_

**Other Locations:** _US-New York_