• Food and Beverage Lead

    LEGOLAND (North Richland Hills, TX)


    What you'll bring to the team

    • Food & Beverage Shift Lead

    Peppa Pig Theme Park Dallas

    • Job Summary

     

    Join the fun at **Peppa Pig Theme Park Dallas** as a **Food & Beverage Shift Lead** ! 🎉 In this role, you’ll help bring smiles to families every day by supporting café operations, leading amazing hosts, and ensuring every guest experience is as joyful as a muddy puddle jump! 💦🐽

     

    As a Shift Lead, you’ll serve as **Supervisor on Duty** when assigned, step into front-line host roles as needed, and play a key role in coaching and developing our team to deliver **world-class guest service** .

    Qualifications & Experience

    • Key Responsibilities

    • **Lead the Fun as Supervisor on Duty**

    + Oversee smooth daily operations across **Food & Beverage, Attractions, and Retail** .

    + Act as a visible, confident leader ensuring everything runs safely and efficiently.

    •‍🤝‍🧑 **Support & Inspire the Team**

    + Assign and monitor daily tasks for front-line hosts.

    + Motivate and coach team members to be truly **guest-obsessed** 🌈.

    + Evaluate performance and provide real-time coaching and feedback.

    • **Deliver Outstanding Guest Experiences**

    + Ensure guests feel welcomed, heard, and delighted at every interaction.

    + Respond quickly and positively to guest concerns and help create magical recovery moments ✨.

    + Manage queues and guest flow in busy areas safely and efficiently.

    • **Training & Development Champion**

    + Organize and support host training in areas like **food safety, ride safety, retail standards, and profit protection** .

    + Maintain training records and empower team members to succeed.

    • **Operational Support**

    + Assist with training, stocking, inventory control, scheduling, and employee engagement when not duty managing.

    + Follow and enforce all health, safety, and compliance standards 🦺.

    • _This role may include additional duties as needed to support park operations._

    • Education & Experience

    + High school diploma or GED required.

    + At least **6 months of food & beverage experience** (restaurant or café preferred).

    + Strong customer service and guest interaction skills required.

    + Passion for entertaining **children and families** is a must! 🎈

    + Proven ability to train, motivate, and lead others.

    + Fun, outgoing, confident leadership style with excellent communication skills.

    • Licenses & Certifications

    + Ability to obtain required licenses or certifications as needed by law or operational requirements.

    • Travel Requirements

    + Occasional local travel may be required.

    • Health & Safety Commitment

     

    At Peppa Pig Theme Park, safety comes first!

     

    + Team members are responsible for the safety of themselves, their colleagues, and our guests.

    + Follow all **Merlin Entertainments Health, Safety & Security policies** and safe work practices.

    + Report incidents promptly and support investigations when required.

    • Working Conditions

    + Attendance is an essential function of this role.

    + Must be available to work **flexible schedules** , including mornings, evenings, weekends, and holidays 🎄🌞.

    • Physical Demands

    + Ability to stand, walk, and move throughout the attraction for extended periods.

    + Comfortable using basic computer tools.

    + Ability to lift, push, pull, and carry items up to **50 lbs** (with or without accommodation).

    + Must be able to bend, reach, twist, climb, balance, and crouch during daily activities.

    + Will work in a lively, sometimes loud environment 🎶.

    • Environmental Factors

    + Work may take place indoors and outdoors with varying temperatures.

    + Exposure to noise, lighting changes, moving equipment, and wet or uneven surfaces may occur.

    • Ready to Lead the Fun?

     

    If you love food, teamwork, and creating unforgettable experiences for families, we’d love to have you join our Peppa Pig family! 🐷💖

    Benefits

    • **Benefits of Joining Merlin Entertainments!** 🎉

    • Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.

    • Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!

    • Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡

    • Recognition Programs and Rewards: Celebrate your achievements and hard work!

    • 401(k) Program: Save for the future with company matching contributions.

    • Tuition Reimbursement Programs: Get support for further education and career growth.

    • Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

     

    Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

     

    Pay Range

     

    USD $17.50/Hr.

     

    Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/10789/food-and-beverage-lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

     

    At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

     

    Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

     

    **Location (Country-State-City)** _US-TX-North Richland Hills_

    **Job ID** _2025-10789_

    **Employment Type** _Full-Time_

    **Offer/Contract Type** _At Will (US Only)_

    **Location Name** _Peppa Pig Theme Park Dallas - Fort Worth_