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Regional Technology Specialist (Chicago, IL)…
- J&J Family of Companies (Chicago, IL)
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub** **Function:
Capital Sales -- MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Chicago, Illinois, United States
Job Description:
We are searching for the best talent for **Regional Technology Specialist** to be in **Chicago, IL** .
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
As the Regional Technology Specialist, you will:
Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs).
Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on:
+ Assessing and increasing the clinical competency development for the assigned workgroup's field organization, andassessingteam members' clinical skills,identifyinginternal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond.
+ Launching newtechnologies;andhaveaccountabilityfor achieving geographically aligned businessobjectives. Through this support, they will be a strategic partner to implement emerging education related tonew technologies, organizationaldirectivesand to quantifiably improve their workgroup's level of clinical competence.The end result should be thatElectrophysiologypersonnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly.
+ May also beaccountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff forelectrophysiologydiagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures.
+ Build andmaintainmutually beneficial relationships with physicians & EP laboratory staffin order toidentifyand foster interest in new products or product indications to grow and develop the company's product and technologyutilization.
+ Partner with Territory Managers, Field ServiceEngineersand Field Management to ensure alignment and coordination of activitiesto meet businessobjectives.
+ Workin coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assignedelectrophysiologyclinical team members andestablisha prioritized clinical development plan leading to continual growth and business goal attainment.
+ Facilitate the development of the assignedelectrophysiologyclinical team members to meet the requirements of the certification and ongoing clinical development process.
+ Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targetedlevel andaccurately assessesthe clinical skills of assigned per diem clinical support and managesthem through the per diem certification process. Measure, andisaccountable, to quantifiable learning and growth in their assigned workgroup.
+ Partner with Sales and Service leaders toexecutecontent for emerging and targeted areas of growth.Partnerwith various stakeholders including Sales, Marketing and Global Education and Trainingto execute continual education of all sales and clinical field personnel.
+ Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use ofelectrophysiologysystems and catheter equipment (e.g., The CARTO® System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on allelectrophysiologyproducts tooptimizeeffective usage by providing technical and clinical information and in-servicetraining. Sharebest practices to increase value for customers.
+ Use and coachaligned workgroups on consultative selling techniques toidentifypotential sales opportunities within the account. Createawareness ofelectrophysiologysolutions andfacilitatesTerritory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business.
+ Drivecollaboration andmaintainsconsistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e.TM and other CAS), as well as the support team (i.e.other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners.
+ Develop and share best practices with US Field Sales and Service colleagues and internal partners.
+ Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospitaladministrators and staff.
+ Staycurrent on company products instructions for use (IFU), bestpracticesand technical troubleshooting, as well as relevant scientific clinical literature and new product information.
+ Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure andproblem-solvingfocus during stressful interactions.
+ Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session.
+ Respond dailyto requestsby email and voicemail from customers,practitionersand partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input.
+ As required, respondto requests for case support to customers for the operationand use ofelectrophysiologyequipment. Setappointments, presentclinical and technical information, andbepresent to ensureoptimalequipment usage.
+ Communicatewith counterparts,supervisor, and business partners to ensureefficiencyand open lines of communications.
+ MaintainsSafe Fleet standards according to Company guidelines.
+ Communicatebusiness related issues or opportunities tothe nextmanagement level.
+ Ensuresubordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.
+ Ensurepersonal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
+ Performother duties assigned as needed.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
The anticipated base salary for this position is $100,000- $148,000.
This position is eligible for a company car through the Company’s FLEET program.
Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below: https://www.careers.jnj.com/employee-benefits
Required** **Qualifications** **:
+ Aminimum of abachelor'sdegree, or 5 years of relevant professional work experience.
+ Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities.
+ Do you have avalid driver's license issued in theUnited States?
+ Must be willing and able to travel up to 70% overnight locally, regionally, and nationally.
Preferred Qualifications:
+ Certification in cardiology technology (E.g.IBHRE, RCES), for EP and clinical experience.
+ Managerial / supervisory experience.
+ Live in the assigned geography.
+ Strong computer skills, includingproficiencywithMicrosoftOffice products
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here’s what you can expect:
+ **Application review:** We’ll carefully review your CV to see how your skills and experience align with the role.
+ **Getting to know you:** If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
+ **Interviews with the team:** If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
+ **Staying informed:** We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
+ **Final steps:** For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection
The anticipated base pay range for this position is :
$96,000.00 - $155,250.00
Additional Description for Pay Transparency:
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Regional Technology Specialist (Chicago, IL) - Johnson and Johnson MedTech, Electrophysiology
- J&J Family of Companies (Chicago, IL)