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Job Description

Job Description:

As the Branch Operations Manager, you'll be responsible for overseeing all field operations for installation projects, ensuring safety, quality, productivity, and profitability. This role involves direct leadership of field managers and crews, driving operational excellence, and implementing process improvements. The position is located at the branch location and requires regular site visits.

Key responsibilities include:

• Coordinating the scheduling of project starts, working closely with home builders to ensure each launch goes smoothly, including the start of new subdivisions.

• Assigning projects to field managers is a key part of your day, making sure each manager’s workload and expertise align with project needs.

• Managing field logistics is essential, from allocating labor and materials to overseeing equipment and resolving any issues that arise on-site.

• You’ll spend about 25–35% of your time out in the field, supporting teams, inspecting job sites, and building relationships with commercial developers and general contractors.

• 10–15% of your time is dedicated to addressing client needs and ensuring their satisfaction.

• Roughly half of your time will be spent at the branch location, where you’ll oversee inventory controls, maintain the facility, and handle administrative responsibilities.

• You’ll develop look-ahead schedules to anticipate project needs, prevent delays, and keep operations running efficiently.

Your daily work will involve using Sage, ERP systems, and Excel, and you’ll need a solid understanding of prime contracts and subcontract change orders to manage projects effectively.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High school diploma or equivalent required

• 7–10 years of experience in construction in a trade environment (mechanical, electrical, plumbing, roofing, etc.)

• At least 3 years of experience managing teams

• Proficiency in reading blueprints, specifications, and installation diagrams

• Proficiency in Google Suite and construction management software

• Experience with project scheduling and resource planning tools

• Strong problem-solving, decision-making, organizational, and time management skills

Ability to manage multiple priorities in a fast-paced environment · High-volume operations experience

• Experience with Fire 360 or ServiceMaster

• Bachelor’s degree in construction management, business, or related field preferred

• OSHA 30-hour certification

• Comprehensive knowledge of exterior cladding systems and materials (vinyl, fiber, cement, etc.) , installation methods, and building codes

• Bilingual (English/Spanish) communication skills

Background as a Senior Project Manager or Branch Manager