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Job Description

Insight Global is looking for a bilingual Customer Service Representative to join a local Richmond company. The Customer Service Representative will be responsible for management of all customer orders from receipt of order through customer invoicing. This will include identifying the timeliest and most cost effective method for order of fulfillment, maintain direct customer contact, assist with any requests from accounting for month end close, and provide exceptional customer service to all customers.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Fluent in Spanish

2+ years of customer service experience Bachelors degree

Experience in manufacturing or logistics