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The application window is expected to close on: January 5, 2026.

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidates must be local to the San Jose, CA area as this is a hybrid role requiring 2-3 days in office.

Meet the Team

The Global Process Operations (GPO) group is a core part of the Product Operations Central team, providing centralized expertise that strengthens the strategic and operational framework for Business Units (BUs) across Cisco’s product portfolio. This team partners with cross-functional leaders to define product lifecycle management (PLM) strategies, improve operational efficiency, and drive innovation and transformation across NPI, sustaining, and end-to-end supply chain processes.

Your Impact

In this role, you will collaborate with peers, senior leaders, and functional SMEs to assess current PLM processes, define a future state vision, and implement solutions that enhance operational efficiency and business performance. You will:

+ **Drive Strategic Vision:** Contribute to the development and execution of supply chain and PLM strategies that strengthen processes, improve efficiency, and support organizational objectives.

+ **Influence Cross-Functional Collaboration:** Work closely with teams across Product Operations, Global Manufacturing Operations (GMO), Technology & Quality (T&Q), Engineering, and other key supply chain groups to align priorities, shape decisions, and deliver meaningful organizational impact.

+ **Optimize Operations:** Analyze data and processes across NPI, sustaining, and supply chain functions to identify improvement opportunities and enable scalable, efficient operations.

+ **Lead Process Transformation:** Champion change by advocating for innovative, future-ready solutions and guiding teams through process and policy transformations.

+ **Manage Business Risk:** Identify and mitigate operational and supply chain risks through cross-functional engagement and clear definition of key PLM processes.

+ **Solve Complex Problems:** Facilitate design-thinking and business-sensing sessions to surface emerging challenges, understand BU needs, and ensure strategies are aligned with organizational goals.

Minimum Qualifications

+ Bachelor’s degree in Engineering, Supply Chain, Operations, or related field; advanced degrees/certifications a plus.

+ 7+ years of experience in PLM, NPI/Sustaining, hardware development, manufacturing operations, and/or end-to-end supply chain engineering.

+ 5+ years of experience leading cross-functional initiatives in a supply chain operations environment.

+ Proven skills in global process design/standardization, program management, and risk identification/mitigation.

+ Strong communication, analytical, and systems skills, with the ability to learn Cisco’s supply chain dynamics quickly.

Preferred Qualifications

+ Strong collaborator with excellent communication and partner-management capabilities.

+ Skilled at articulating strategies, building alignment, and driving change without formal authority.

+ Highly accountable with a track record of executing effectively and supporting continuous improvement.

+ Data-driven problem solver with strong analytical abilities and a focus on operational excellence.

+ Passionate about innovation and emerging technologies, including AI/ML and automation in supply chain environments.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $140,800.00 to $183,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$140,800.00 - $210,500.00

Non-Metro New York state & Washington state:

$128,200.00 - $186,700.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.