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Overview

Pay: $28.84 per hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

**Benefits:** ABM offers a comprehensive benefits package.

For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

• All SICs are required to monitor and ensure the compliance by all staff of established Port Authority Customer Service Standards.

• Supervise all parking activities for which the contractor is responsible on an assigned shift at the facility.

• Monitor and ensure the compliance by all staff of established Port Authority Customer Service Standards.

• Be responsible for the optimum utilization of personnel and other resources on an assigned shift, including assistance in establishing entrance and exit lane scheduling patterns necessary to meet adequate service standards.

• Discuss any existing problems concerning vehicles, tickets, staffing coverage, broken equipment or other related matters with the SIC from the previous shift.

• Assign supervisors’ specific duties including skimming of monies POF’s, manning the duty desk, customer service supervision and patrolling of parking fields and roadways.

• Schedule proper supervision for the assigned shift, arrange for lunch relief, days off, vacation and similar categories of time.

• Explain new procedures to supervisory staff as they are implemented.

• Contact the General Manager/Operations Manager for updates on current changes. Keep the General Manager/Operations Manager fully informed on daily operations.

• Oversee the change of shift by physical presence in the office to ensure all employees follow company’s uniform and policies.

• Check supervisor’s tour assignment reports to insure proper staffing coverage in all parking areas. Authorize necessary steps to obtain volunteers for overtime, as necessary.

• Assume the responsibilities as company representative when both the General Manager and the Operations Manager are unavailable. • Pay careful attention to PARCS.

• Maintain appropriate liaison and coordination with Port Authority Duty Transportation Supervisor on daily operational problems affecting patron service or public relations.

• Assist in personnel training of all supervisory personnel and advising them of company rules, regulations, standards and responsibilities.

• Oversee duties performed by Parking Supervisors, monitor their daily reports on physical conditions of POF’s, entrance/ exit equipment and take follow-up action to effect repairs. Report findings to management as required.

• Train lower-level supervisory personnel on their functions and responsibilities and evaluate subordinate performance.

REQNUMBER: 138855

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.