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Our Mission

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(Comscore, Total Visits, March 2025)

Day to Day

The Benefits Specialist will play a key role in supporting and administering the company’s U.S. benefits programs, ensuring employees receive a best-in-class experience. This role manages day-to-day benefits operations, partners with vendors, ensures regulatory compliance, and provides exceptional employee support. You’ll be part of a Total Rewards team that values innovation, scalability, and data-driven decision-making.

Responsibilities

+ **Benefits Administration:** Administer and maintain all U.S. employee benefit programs, including medical, dental, vision, FSA/HSA, 401(k), and voluntary benefits and coordinate and support annual open enrollment, including system testing, communications, and employee education. Serve as the escalation point of contact for employee benefit questions, claim issues, and eligibility inquiries and deliver clear, engaging communication about benefits offerings and support benefits education sessions.

+ **Compliance & Reporting:** Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other relevant federal and state regulations and maintain up-to-date plan documents, policies, and communications in compliance with legal and company standards. Support benefits audits and prepare required filings (e.g., SF HCSO, Form 5500, ACA reporting, Summary Plan Descriptions).

+ **Vendor & Program Management:** Partner with insurance carriers, brokers, and third-party administrators to resolve issues and optimize service. Support annual renewals, benchmarking, and plan design changes in collaboration with the Total Rewards team.

+ **Process Improvement & Projects:** Identify opportunities to automate and streamline benefits processes. Collaborate cross-functionally with Payroll, HRIS, Legal, Accounting, and Finance on benefits-related tasks and projects.

+ **401(k) Plan Administration:** Administer the company’s 401(k) plan, including employee enrollments, contribution changes, loans, and distributions and assist employees in understanding plan features, resources, and tools offered by the plan provider. Support nondiscrimination testing (ADP/ACP), plan audits, and annual Form 5500 preparation and maintain Summary Plan Descriptions and required employee communications.

Skills/Competencies

+ 5+ years of benefits and retirement administration experience in a U.S.-based company (tech industry experience preferred).

+ Solid understanding of U.S. benefits laws and compliance requirements (ERISA, ACA, HIPAA, COBRA).

+ Experience with HRIS and benefits platforms (e.g., Workday, Rippling, Gusto, ADP, or similar).

+ Exceptional technical, analytical, organizational, and communication skills.

Salary Range Transparency

Austin Metro Area 60,000 - 80,000 USD per year

NYC Metro Area 64,000 - 85,000 per year

US Remote - 60,000 - 80,000 per year

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

Benefits - Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).

Inclusion & Belonging

Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

Indeed’s Employee Recruiting Privacy Policy

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.

Agency Disclaimer

Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.

Reference ID: 46378