"Alerted.org

Systems Administrator

Job ID: ATR 17769

Job Description

Job Title: Systems Administrator

Eligibility: Candidate must possess an active TS/SCI clearance and be

willing to obtain a CI Polygraph

Job Description:

Night Shift Schedule: 530 pm to 5:30 am Sunday – Tuesday plus alternating

Wednesdays

Day Shift Schedule: 530 am to 5:30 pm Sunday – Tuesday plus alternating

Wednesdays

- Maintain Operational Awareness: Maintain a clear view of the state

of the environment at any given moment, know what has changed

recently, what is at risk, and which services are most critical

right now.

- Operate with Operational Intelligence: Translate technical activity

into mission and enterprise risk, connect incidents to potential

downstream impact, and flag issues early so they can be contained.

- Provide Insight, not just input: Use monitoring tools, logs, and the

ITSM platform as storytelling platforms, identify trends, recurring

issues, SOP violations, and performance degradation before they

become outages.

- Master triage and escalation: Ask the right questions early,

determine who else may be affected, decide when to engage

engineering teams, and escalate with clear summaries, documented

actions, and specific requests for assistance.

- Monitor infrastructure, applications, and services across a hybrid

enterprise, responding to alerts from dashboards, logs, and

monitoring tools.

- Perform first-line triage of events and incidents, validate alerts,

separate symptoms from core issues, and quickly assess scope and

impact.

- Correlate events across multiple systems to recognize patterns,

performance anomalies, and early indicators of broader issues.

- Own incidents from creation to resolution, open and maintain

tickets, drive updates, coordinate with Tier 2 and Tier 3

technicians, and ensure clean hand offs between shifts.

- Communicate clearly with internal teams, engineering partners, and

mission stakeholders, provide calm, concise, fact-based status

during incidents and change events.

- Execute established standard operating procedures, including

authorized outage coordination and operational steps for planned

changes.

- Maintain strong ticket hygiene, document actions, timelines,

decisions, and next steps so any teammate can understand the status

at a glance.

- Contribute to high quality shift turnover documentation so the

incoming team has an accurate picture of the current state of

operations.

Why This Role Matters

You will be at the center of real time operations for a complex

enterprise environment, where your decisions, communications, and

pattern recognition directly affect uptime and mission success. This

role is a key entry point into our IT Operations career path, with

opportunities to grow into senior, principal, and leadership positions

as you deepen your technical expertise and operational intelligence.

If you are energized by fast paced operations, take pride in being the

calm voice in the middle of an incident, and enjoy turning data into

action, we would like to meet you.

What You Bring

- Experience:

- At least 3 years of relevant IT experience in operations,

network operations center, systems administration, or similar

support role.

- Working knowledge of Windows and Linux server administration and

basic understanding of networking, storage, and virtualization.

- Experience with enterprise monitoring and logging tools such as

SolarWinds, Splunk, Nagios, BMC, or similar.

- Experience with IT service management platforms such as

ServiceNow or equivalent, strong comfort with ticket creation,

updates, and workflow.

- Operational Skillset:

- Practical understanding of ITIL incident, event, and change

management principles.

- Proven ability to work in a 24x7 or shift-based environment,

including nights, weekends, and holidays as required.

- Strong documentation habits, attention to detail, and commitment

to clean ticket hygiene and shift turnover.

- Soft Skills and Credentials:

- Excellent written and verbal communication, especially under

pressure, calm, clear, and concise incident updates.

- Coachable mindset, collaborative team player, and a

service-oriented attitude with integrity and professionalism.

- DoD 8140 IAT Level II certification or equivalent, or ability to

obtain within a defined period.

- Top Secret/SCI clearance.

US Citizenship Required

First Name

Required

Last Name

Required

Email Address

Required

Phone Number

CountryNoneAfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo-BrazzavilleCook IslandsCosta RicaCôte d'IvoireCroatiaCubaCuraçaoCyprusCzechiaDemocratic People's Republic of KoreaDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFederated States of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIraqIrelandIslamic Republic of IranIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRepublic of KoreaRepublic of MoldovaReunionRomaniaRussiaRwandaSaint BarthelemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaState of PalestineSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluU.S. Virgin IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited Republic of TanzaniaUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVaticanVenezuelaVietnamWallis and FutunaWestern SaharaYemenZambiaZimbabwe

State/ProvinceNone

City

ZIP/Postal Code

Resume

Choose File...

Required, maximum file size is 512KB, allowed file types are doc, docx, pdf, odf, and txt

Message

Success!

Your application was successfully sent!