• Business Proc Consultant Lead

    University of Michigan (Ann Arbor, MI)


    Business Proc Consultant Lead

    Job Summary

    The primary purpose of this position is to enable the vision, mission, and values of Michigan Medicine by advancing systemwide clinical, operational, and cultural priorities. This includes supporting the development and execution of enterprise strategies, clinical transformation initiatives, and integrated change management approaches across Michigan Medicine's highly complex, matrixed, and dynamic environment.

     

    The individual in this role will contribute to all aspects of the executive leadership work and must be able to exercise sound judgment, discretion, and independence while collaborating with clinical, operational, academic, and administrative partners across the health system.

    Strategic Initiatives

    + Lead and support the design, implementation, and evaluation of systems and processes impacted by enterprise-level strategic initiatives.

    + Assist in the development and execution of short- and long-term tactics that advance the enterprises clinical, operational, and workforce priorities.

    + Standardize tools, templates, and methodologies that enhance effectiveness, promote consistency, and reduce unnecessary variation or cost.

    + Monitor progress and performance against project and program plans, identify operational or clinical barriers, mitigate risks, and ensure timely execution.

     

    Mission Statement

     

    Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

     

    Why Join Michigan Medicine?

     

    Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

     

    What Benefits can you Look Forward to?

     

    + Excellent medical, dental and vision coverage effective on your very first day

    + 2:1 Match on retirement savings

    Responsibilities*

    + Provide high-level administrative coordination, facilitation, and oversight of strategic initiatives .Build and maintain strong, collaborative relationships with leaders across hospitals and health centers, the Medical School, nursing, faculty group practice, and shared services to advance initiatives.

    + Serve as a strategic advisor to executive leadership regarding organizational alignment, communication strategies, integration of clinical and operational systems, and enterprise-wide change management.

    + Prepare, analyze, and synthesize proposals and recommendations on complex initiatives; develop associated action plans and coordinate implementation.

    + Support planning and implementation of short- and long-term strategies, policies, procedures, programs, and organizational priorities.

    + Manage clinical, operational, or strategic programs and projects that enhance enterprise performance; participate in the design, implementation, and evaluation of initiatives supporting systemwide goals.

    + Synthesize large quantities of clinical, operational, and strategic data into succinct communications, supporting executive decision-making and informing broad and diverse audiences.

    + Collaborate with partners to assess and recommend fiscal, human, and material resources required for programs and projects.

    + Maintain a deep understanding of enterprise strategic priorities and clinical/operational initiatives to independently manage emerging issues and opportunities.

    + Coordinate, review, and summarize literature, reports, benchmarking, environmental scans, and briefing materials as assigned.

    + Perform all other duties and responsibilities as assigned

    Required Qualifications*

    + Master's degree in health services administration, healthcare, business administration, public health, nursing, or an equivalent combination of education and experience.

    + Minimum of **10 years of progressive leadership experience in healthcare** , with demonstrated knowledge of clinical work, clinical operations, and clinical workflows.

    + Outstanding oral and written communication and interpersonal skills, with demonstrated ability to work effectively with administrative leaders, clinicians, faculty, staff, interprofessional teams, and system partners.

    + Strategic and systems-based thinking, with the ability to apply these leadership competencies across a complex health system.

    + Strong problem-solving skills, including the ability to develop solutions, prioritize work, manage deadlines, and navigate ambiguity in a layered matrixed environment.

    + Demonstrated effectiveness in influence, negotiation, and conflict resolution.

    + Demonstrated leadership in project management, continuous improvement, and implementation of organizational change.

    + Proven ability to work successfully with interdisciplinary teams and represent the mission, values, and priorities of Michigan Medicine.

    + High degree of creativity, initiative, resourcefulness, and adaptability.

    + Strong independent judgment, self-motivation, and the ability to manage sensitive and confidential information responsibly.

     

    Modes of Work

     

    Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

     

    Background Screening

     

    Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

     

    Application Deadline

     

    Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

     

    U-M EEO Statement

     

    The University of Michigan is an equal employment opportunity employer.

     

    Job Detail

     

    Job Opening ID

     

    271801

     

    Working Title

     

    Business Proc Consultant Lead

     

    Job Title

     

    Business Proc Consultant Lead

     

    Work Location

     

    Michigan Medicine - Ann Arbor

     

    Ann Arbor, MI

     

    Modes of Work

     

    Hybrid

     

    Full/Part Time

     

    Full-Time

     

    Regular/Temporary

     

    Regular

     

    FLSA Status

     

    Exempt

     

    Organizational Group

     

    Um Hospital

     

    Department

     

    MM CE President - PTO

     

    Posting Begin/End Date

     

    12/10/2025 - 12/24/2025

     

    Career Interest

     

    Information Technology