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Case Manager - Fertility Preservation

How to Apply

Interested candidates are invited to submit a resume/CV and cover letter outlining their qualifications and interest in the position. Please include contact information for three professional references. Applications will be reviewed on a rolling basis until the position is filled.

Job Summary

The Fertility Preservation Program at Michigan Medicine provides comprehensive, integrated, multidisciplinary care for pediatric and adult patients who wish to preserve fertility before potentially gonadotoxic treatment, as well as those who need fertility care after completion of treatment.

The Fertility Preservation Patient Navigator is a knowledgeable, compassionate healthcare professional who will guide patients and families through the medical, emotional, and logistical aspects of fertility preservation. The navigator serves as a liaison between patients, their medical teams and other disciplines to ensure timely access to fertility preservation options and continuity of care. An exciting component of this role will be helping to grow the program through the development and implementation of pediatric fertility preservation services including ovarian tissue and testicular tissue cryopreservation. This position is an excellent opportunity to grow as a healthcare professional and gain expertise in the intersection of medical care and reproductive medicine.

Our team values collaboration, compassion, flexibility, dedication, and a growth mindset; ideal candidates will share these values. We are committed to diversity in our workforce.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

+ Competitive salary commensurate with experience.

+ Comprehensive healthcare benefits package.

+ Retirement savings plan with employer contribution.

+ Professional development opportunities and support for continuing education.

+ Paid time off and holiday leave.

Responsibilities*

Care Coordination:

+ Establish rapport with patients and families through proactive outreach at the time of diagnosis or referral.

+ Maintain collaborative communication with referring providers and reproductive endocrinology, urology, gynecology, and other relevant disciplines and team members to ensure coordinated care and minimize delays in starting treatment.

+ Build strong working relationships with program leadership, clinical teams, and administrative partners to optimize workflow and patient experience.

+ Facilitate timely scheduling of fertility preservation consultations, laboratory testing, and procedures.

Education and Support:

+ Serve as the primary point of contact for fertility preservation questions, providing education and support to patients and families throughout the decision-making process.

+ Assess financial and logistical barriers to fertility preservation and connect patients to available supports (e.g., insurance navigation, grant programs, community resources).

+ Offer psychosocial support and connect patients to appropriate resources, including social work, psychology, child life, or peer support programs.

+ Maintain a current knowledge of institutional and external financial resources for fertility preservation.

Administrative Responsibilities:

+ Maintain detailed documentation of patient encounters, referrals, and outcomes in the electronic medical record and program databases.

+ Support program growth initiatives, quality improvement projects, and protocol development.

Required Qualifications*

+ Bachelor's Degree in Nursing, Social Work, Psychology or other related field.

+ Two or more years of progressively responsible experience providing care/case management services.

Required Knowledge, Skills, and Abilities:

+ Excellent organizational, communication (oral and written), and interpersonal skills.

+ Ability to work independently and collaboratively across multiple disciplines, job roles (e.g., attending and resident/fellow physicians, nurses, social workers, students), and settings (e.g., inpatient, outpatient, virtual care).

+ Ability to maintain accurate, timely documentation and handle patient information with confidentiality.

+ Strong customer service orientation and ability to discuss sensitive and personal health topics with professionalism, empathy, compassion and cultural sensitivity.

+ Ability to manage multiple competing demands effectively and efficiently.

+ Demonstrated adaptability, problem solving and critical thinking skills.

+ Passion for learning and a willingness to acquire in depth knowledge of fertility preservation options, treatments that can impact fertility, and related medical care.

Desired Qualifications*

+ Master's Degree Preferred in Social Work, Nursing, Public Health, Psychology, or related healthcare field.

Work Schedule

This position is on site, Monday through Friday 8AM - 5:00PM

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modeshere (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

271839

Working Title

Case Manager - Fertility Preservation

Job Title

Case Manager

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Um Hospital

Department

MM Gold Cancer Center

Posting Begin/End Date

12/11/2025 - 12/18/2025

Career Interest

Patient Care Services