"Alerted.org

Customer Service Representative (Temp-to-Perm)

Schedule: Monday–Friday | 8:00 AM – 5:00 PM

Pay: $18-$19 hr

We are seeking a reliable and detail-oriented **Customer Service Representative** to provide administrative and customer support in a fast-paced environment.

Responsibilities:

+ Serve as the primary point of contact for clients via phone and email

+ Process requests, documentation, and client updates accurately

+ Log client interactions and resolutions in internal systems

+ Build strong client relationships and resolve issues proactively

+ Follow HIPAA-compliant communication guidelines

+ Perform additional duties as assigned

Qualifications:

+ High school diploma required (Bachelor’s preferred)

+ 2+ years of customer service experience

+ Strong verbal and written communication skills

+ Ability to multitask and prioritize effectively

+ Legal or service industry experience a plus

Benefits:

Medical, Dental, Vision, PTO, paid holidays, retirement benefits, and more (upon eligibility).

Recruiter: Shavon Smith

Please come into office to be placed on assignment Please bring your 2 forms of identification and be prepared for a drug screening

333 N Sam Houston Parkway E Houston, TX 77060 suite 125

Mon-Fri 9am-12pm or 1pm-4pm

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.